• Managed on-board and reporting process, including strategic plans and recommendations to build 3 new channels of Full-time Agency, Part-time Agency, Telesales to distribute Life insurance of Hanwha, Sun Life, Chubb Life• Designed new Compensations and Incentive Scheme for Agency structure with 5 layers; maintained overall scheme within 110% revenue and got 80% satisfactions of Salesforce.• Conducted frequent business reports on effective project management and solutions to increase renewal (K2 rate) from 25% to 50%.• Monitored sales performance and productivity, controlled cost & helped save 20% of PRE budget.Developed new strategic goals; utilized lead generations of Thebank.vn, to come up with New Insurtech Model via online and Telesales, which SAMO as a Corporate Agent to optimize return on investment.

• Designed compensation and incentive programs for Corporate Agency partners (TCA, SAMO), Bancassurance (Vietbank, Woori Bank) and Non-bancass (Viettel Post), which accounted for 45% revenue of whole company.• Planning and Budgeting, monitored Production Related Expense (PRE budget) of Bancassurance and Partnerships; controlled cost within 75% of revenue and helped save cost 25% as compared to last year.• Supported signing process and on-board of new Bancassurance partnership deal; analyzed if there is possible to sign deal.• Plan to offer insurance Corporate Products to staffs and their family members of 2 corporate partners; contributing up to 20% revenue of Partnerships channel.• Conducted market analysis and business reports monthly/quarterly.

• Applying analytical skill & Excel skill to calculate volume & data in preparing various reports regarding FX rate and AML• Engaging in various projects in developing robotics tools to increase automation rate for transaction, reducing manual works, going digital & paperless • Checking supporting documents to comply with local regulatory requirement regarding overseas outgoing & incoming swift message, remittance, local payments via CITAD central bank with high pressure under strict cut off time • Performing nostro account reconciliation, preparing audit confirmation & mainly in charge of loan, drawdown, deposits & payments

• Excellent Excel skills with mastering in key shortcuts & Excel functions, be able to use Excel without mouse• In charge of audit sections in financial statements such as Cash and cash equivalents; Property, plant and equipment; Share capital and other equity accounts• Identified accounting and control issues and working with business financial statement of various clients such as HSBC, DHL, Boston Consulting Group, etc.• Used appropriate interpersonal styles and techniques to build trust and maintain mutually respectful relationship with client

• Used excellent communication and interpersonal skills to greet over 100 patrons per day at The American Center library, and ensured they adhere to the Center regulations• Categorized cultural books and magazines, as well as maintained the Center client database, by using Excel, Word and other software

• Evaluated and marked over 30 submitted event proposals of Music Club, Drama Club, Environment Club during 1 year, as well as passed out permission for them to run the events.• Collaborated with 3 team members to organize the Team Building between Student Council and club executives, attracting around 50 attendees.

• Organized activities and games for 4 English classes of over 60 primary students, as well as monitored their learning process• Tutored privately for 3 weak students to pass the Movers course• Communicated with 30 parents per month regarding students’ improvement, and resolved parents’ dispute about the increasing tuition fee. Overall, 80% of parents satisfied with the quality.

• Posting company links on webpage to boost its ranking on google search• Find out effective methods to promote the company image

• Collaborated with 5 team members to recruit 2 interns from Chile to deliver 2 Spanish classes which attracts over 50 students• Prepared the class structure and evaluated student’ satisfaction