• Managed financial accounts and ensured accurate record-keeping.• Manage the day-to-day operations of the dynamic pure e-commerce store, ensuring smooth functioning and exceptional customer experience.• Coordinate inventory management, including stock monitoring, replenishment, and fulfillment to meet customer demands and optimize inventory turnover.• Implement efficient operational processes and workflows to streamline order processing, shipping, and returns, resulting in improved efficiency and customer satisfaction.

• Proficient in Comerica's core banking software suite, including Dash, Trio, and Converge, ensuring efficient and accurate daily teller operations.• Consistently deliver exceptional customer service, assisting 20-30 clients daily with personalized interactions, proactive problem-solving, and guidance toward convenient online banking solutions.• Demonstrated success in cross-selling financial products, contributing to the opening of new Certificates of Deposit (CDs) totaling $250,000 since the beginning of 2024.• Proven ability to identify and qualify potential clients, resulting in the successful referral of 10 new accounts in 2024.• Uphold the highest standards of security and confidentiality while adhering to all legal and company policies.

• Responsible for troubleshooting and repairing Apple products and Windows computer. • Worked at the main office as well as on-site with customers.• Taken apart and repair of Laptop/Desktop, Phone, and iPad/Tablet equipment. • Completed solutions based on customers specific needs.• Answering incoming calls to assist customers.

-Maintain calendar and coordination of all training events.-Coordination of recruitment briefs, internal job postings and recruitment requisitions.-Provision of first-level assistance to employees, managers and candidates on learning, administration and recruitment issues.-Identification & review of opportunities for process automation.-Support training within the business including coordination of national and local training events.-Support team with recruitment activities.-Managing daily relationships with internal and external stakeholders.-Contribute to other HR Projects and initiatives as required.

• Successfully tutored over 300 students in Business, Math, and Accounting.• Proactively managed the company’s accounting and financial growth.• Coordinated and scheduled student sessions for a team of 11 tutors.• Actively communicated with tutors to collaborate and ensure the company goals are maintained.• Advertised and reviewed fiscal spend.• Prepared lesson plans for sessions and advised clients on career growth.• Used best practices in creating financial stability by the developing strategy for growth in multiple revenue streams

• Consistently and accurately reviewed daily expenses for the company.• Proactively managed and reviewed annual profit and loss statements & balance sheets.• Acted as liaison between business, banks, and freight forwarders.• Successfully managed shipment process and oversaw the order procedure