Uzma Noreen Email & Phone Number

Pakistan

Islāmābād, Pakistan

• Head of Cloud and Compliance Responsibilities:
• Formation of a DevOps team.
• Implementation of industry security compliance standards (ISO 9001, 27001, 27701, & 22301).
• Strategic definition of team learning paths.
• Cultivating a DevOps mindset within TEO and its projects.
• Creating and deploying cloud solutions for TEO and its clients across major cloud platforms such as Azure, AWS, and GCP.Navigating Data Security and Regulatory Compliance:

Islāmābād, Pakistan

• Demonstrated exceptional leadership as the Head of Infrastructure & Compliance:
• Ensured the organization’s technological backbone is resilient, secure, and fully aligned with regulatory requirements.Spearheaded comprehensive infrastructure management efforts:
• Oversaw the design and architecture of IT systems for scalability and optimal performance.
• Led seamless implementation of hardware, software, and network solutions.
• Ensured continuous maintenance and upgrades to minimize downtime.
• Implemented robust disaster recovery protocols, guaranteeing data safeguarding and business continuity.Played a pivotal role in compliance oversight:

Islamabad

• Led the Network and System Support department:
• Oversaw the strategic design and implementation of cutting-edge Infrastructure solutions for TEO and its clientele.Successfully orchestrated seamless transitions:
• Moved from on-premises setups to cloud or private hosting, optimizing operational efficiency.Accountable for end-to-end hardware/software procurement:
• Managed licensing, MS partner program renewals, and leveraged partner benefits for the organization’s benefit.Spearheaded the implementation of various tools and platforms:
• Including O365 and online code repositories, enhancing organizational productivity and collaboration.

Islamabad

Successfully led and actively contributed to audits aligning with ISO 27001:2022, 27001:2013, ISO 27701:2019, and ISO 9001:2015 standards.Played a pivotal role in conducting comprehensive audits for prominent multinational organizations, including:MTBC (Cloud Care, Afiniti, LMKR, LMKT, VisionX, Baseline Practice Support, Land Rover Pakistan.

Islamabad

• Directed the Information Security and GDPR department:
• Proactively addressed IS/GDPR challenges for TEO and its clients in the Scandinavian region.
• Spearheaded Data Protection Impact Assessments (DPIAs).
• Played a pivotal role in orchestrating external assessments, ensuring robust compliance and security measures.

Islamabad

• Establishing, Implementing, and Maintaining Processes of the Quality Management System.
• Updating and Reporting to top management at TEO on the performance of the Quality Management System, including identifying any areas for improvement.
• Serving as the Lead Internal Auditor for TEO’s internal audits.

Islamabad

• Led the global Infrastructure team at EnterpriseDB.
• Successfully implemented VOIP systems and orchestrated a seamless infrastructure transition from on-premises setups to hosting platforms.
• Accomplished the setup and efficient management of a global helpdesk, ensuring prompt issue resolution and customer satisfaction.
• Delivered round-the-clock network support, ensuring uninterrupted operations for the organization.

Northern Punjab Rawalpindi, Pakistan

• Developed and executed the network infrastructure for:
• Fauji Foundation Head office
• Fauji Foundation Hospital
• Numerous projectsOversaw the entire process, from cabling to the successful implementation of:
• Lotus Domino
• Oracle financialsEnsured ongoing system support, resulting in:

Islamabad

• Contributed significantly by resolving SAP issues, particularly within the Procurement module, streamlining processes, and enhancing operational efficiency.
• Provided expertise in diagnosing and resolving hardware problems while delivering comprehensive system support.
• Effectively managed the database for invoicing work completed in out-of-warranty exchanges, ensuring accurate and efficient record-keeping.