Uzochi Ogunna Msc., Ba (Hons) Email & Phone Number

Dublin

Dublin, County Dublin, Ireland

County Dublin, Ireland

Nigeria

Develop and implement key operational management systems. Periodic briefing of management on operations and performance. Daily Sales record reconciliations and monthly stock taking and balancing.Implement improvements procedures for retail sales functions. Streamlined operational efficiencies, directing daily production operations, including strategic planning, marketing, logistics, supplier’s management, and sales management. Ensure positive customer experiences by implementing effective customers service system.

Nigeria

Promoting sales opportunities of insurance Policy, Overseeing the portfolio of client. Handling of insurance policy, Client Service, and management. Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.Presented products to clients using dynamic presentations and practical use-case scenarios. Achieved sales goals and service targets by cultivating and securing new customer relationships.

Nigeria

Computer Education Facilitator for senior secondary student, Teaching students about computer and internet. Ensure smooth running of the ICT centre in conjunction with the facility manager.Trained and developed students' skills in word-processing, spreadsheet, and database programs.Used lectures, demonstrations, and discussions to instruct students individually and in small groups. Attended professional development technology courses to increase knowledge base and learn new information.

Nigeria

Handle students/parent’s complaints and enquiries.Respond to queries/request, via telephone and face to face.Assisting the Admissions officer of the institute to conduct prospective student information sessions to group of visitors, data entry of students.Worked as part of the Admissions team to schedule and organize auditions, auditions schedule, coordinate visits, work with Academic Department; corresponding with students, parents, and counsellors; conducting campus tours when required.Provided primary customer support to local and international customersIn charge of calls regarding Admission enquires of the institute

Master Of Science - Msc (Interactive Digital Media), Interactive Digital Media

Co-created www.tooncode.site a coding and learning platform, that teaches kids core programming concepts through engaging games developed.

Bachelor Of Arts - Ba, International Studies And Diplomacy