 Handled timely order execution & documentation like pre- and post-shipping documents. Managed documentation for clearing and forwarding. Liaised with the shipping company on all issues with consignment Administered procedures and documentation and effective liaison with Logistics. Managed the seamless movement of the consignments to the destination Followed up with an approved clearing agent to ensure timely clearance. Organized fast-track clearing for the group. Supervised, directed and trained other staff members on the export documentation process. Advised top management on matter relation to export shipping document and served as a contact person between then and the shipping companies on matters relating to export documentation for seamless movement and delivery consignments. Handled confidential company documents professionally.

• Handling timely order execution & documentation like Pre & Post shipment documents.• Manage documentation for clearing and forwarding.• Liaising with the shipping company on all issues with consignment• Administering procedures and documentation and effective liaison with Logistics.• Managing the seamless movement of the consignments to the destination• To follow up with an approved clearing agent to ensure timely clearance.• To apply and get refunds for shipping & container deposits etc.• To be able to organize fast-track clearing for the group.• Prepare a daily progress report and send it to management

● Receive parcels from customers and send them to their stated destinations.● Follow up on those parcels to ensure they get to their destinations on time to ensure customer satisfaction.● Attend to any concerns that our customers may have and try to resolve them.● Reporting to my supervisor on the problems that require his attention● Using the ERP application to send, receive, track, and alert customers on their parcels and report to the management and other colleagues● Go on off-site runs to attend to customers' needs and other company issues that are assigned to me.

● Responsible for building a customer base through an agent network, and increasing revenue by meeting growth targets through the effective development of a distribution network● Setting goals and developing plans for business and revenue growth.● Foster and develop relationships with customers/clients● Have a good understanding of the business's products or services and be able to advise others about them

● Monitored the working state of production machines in the factory.● Constantly recording the production material in the factory to minimize wastage and shortage.● Timely placing orders of raw materials and arranging for transportation to the factory to facilitate production.● Ensuring the factory is working and meets the required guideline and procedures for operation.● Payment of dues, renewal, and getting of necessary documents and permits for the factory operation.● Maintaining and getting new customers, and sales outlets in collaboration with the sales team.● Delegating tasks to subordinates.● Reporting to the top management the day-to-day operations of the factory

● Developed advertising strategies, converted ideas into concrete tasks, and delegate tasks to appropriate individuals.● Handle external communications with the media and the public.● Collaborate with all departments to achieve program advancement