• Oversee and manage the daily operation of a top luxury brand standard of the retail store.• Communicate and educate the store staff on new policies and procedures.• Oversee and manage the daily till oparetions and maintenance.• Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations.• Manage the daily operations and sales achievements.• Support to VM team to maintain and create striking visual displays the best… Show more • Oversee and manage the daily operation of a top luxury brand standard of the retail store.• Communicate and educate the store staff on new policies and procedures.• Oversee and manage the daily till oparetions and maintenance.• Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations.• Manage the daily operations and sales achievements.• Support to VM team to maintain and create striking visual displays the best proposal the merchandise to customer.• Ensuring all the maintenance services are carried out correctly to brand standard and within budget set.• Reporting monthly the Timesheets to HR / Payroll and local accountants / Payroll provider.• Managing and directing the vault team.• Directing and motivating the sales executive team in the best way while achieving their goals.• Ensuring the Daily, Monthly and Yearly absence of inventory discrepancies. • Working and reporting directly to Salon Director and European Operation Manager. • Supervising the shipping management and organization all import and export process.• Collaborating with providers and suppliers to get the best offer for the company. • Ensuring to implamantation the HW security policy and to manege 8 numbers of the Security Team.• Building the working schedule of Sales / Security / Back Office Teams.• According to quaterly and yearly individual goals of the team members, and performing performance appraisal in partnership with the Salon Director.• Monitor and achieve store performance with relevant KPI’s• Manage the training program and giving to new member of the team - If there is additional training ensure that the team is properly trained.• Ensuring all the application and tools are properly working in Salon and communicate with IT departmant if it's needed. Show less

• Manage to 4 the luxury stores.• Monitor and achieve store performance.• Commmunicate directly with the General Luxury Director, Sales Director and HR Department all operational processes, sales,targets,sales associate performances and accouting information.• Lead and motive 25 numbers of the sales team in achieving targets while providing the best customer service stardards mandated by the company.• Manage and motive to Sales Menagers whlile achiving to goals.• Oversaw… Show more • Manage to 4 the luxury stores.• Monitor and achieve store performance.• Commmunicate directly with the General Luxury Director, Sales Director and HR Department all operational processes, sales,targets,sales associate performances and accouting information.• Lead and motive 25 numbers of the sales team in achieving targets while providing the best customer service stardards mandated by the company.• Manage and motive to Sales Menagers whlile achiving to goals.• Oversaw and managed the daily operation of a top luxury brand retail store.• Analyze the business, propose and implement action plans to improve results, generate sales for each product category.• Responsible for the daily sales targets and keep the hight customer service standards.• Communicate and train to the staff about new product arrivals and the attributes of the collections.• Responsible the weekly operation report.• Responsible for communicating and educate the store staff on new policies and procedures.• Monitor and achieve store performance with relevant KPI’s. Show less

• Respossibility for ensuring all stock, cash, tailoring, cleaning, security and maintenance services are carried out correctly, to brand standart and within budget set.• Oversaw and managed the daily operation of a top luxury brand retail store• Responsible for the daily sales targets and customer service standards.• Process all new hire and leaver paperwork according to the Human Resources departments requirements.• Lead and motived sales staff of 26 in achieving targets… Show more • Respossibility for ensuring all stock, cash, tailoring, cleaning, security and maintenance services are carried out correctly, to brand standart and within budget set.• Oversaw and managed the daily operation of a top luxury brand retail store• Responsible for the daily sales targets and customer service standards.• Process all new hire and leaver paperwork according to the Human Resources departments requirements.• Lead and motived sales staff of 26 in achieving targets while providing the best customer service stardards mandated by the company.• Managed and lead 12 staff of Back House Office.• Delegate the operational assigments and responsibilities to the operational staff and sales staff in respect to the asset protection and daily maintenance to stock and inventory.• Commmunicate directly with the General Manager, District Manager and HR Department all operational processes, sales,targets,sales associate performances and accouting information.• Responsible for communicating and educating the store staff on new policies and procedures.• Ensuring all Health and Safety , Fire and Ralph Lauren’s Asset Protection requirements are followed.• Reporting monthly the Timesheets to HR / Payroll and local accountants / Payroll provider.• Managing the introduction of Work Force Management.• All operation management responsibility of Turkey Ralph Lauren Stores.• Responsibilitiy Store inventory.• Monitor and achieve store performance with relevant KPI’s. Show less

- Worked directly with the Dictrict Area Manager in all aspects of the business insuring quality customer service and achiements to sales targets.- Lead and motivated a sales staff of 32 people in all aspects of the business.- Prepared weekly, monthly and quarterly sales reports and assined target. - Liaised with the new ownership of the company to transfer all procedures in a smooth manner to the new organization.- Prepared weekly staff schedule.- Oversaw and manage the… Show more - Worked directly with the Dictrict Area Manager in all aspects of the business insuring quality customer service and achiements to sales targets.- Lead and motivated a sales staff of 32 people in all aspects of the business.- Prepared weekly, monthly and quarterly sales reports and assined target. - Liaised with the new ownership of the company to transfer all procedures in a smooth manner to the new organization.- Prepared weekly staff schedule.- Oversaw and manage the daily operation of a top luxury brand retail store.- Responsible for the daily sales targets and customer service standards.- Reponsible for all of the floor managers performance according to businees.- Communicate with the marketting, buyer and visual departments , to give feedback to merchandiser on garment and market needs, handling customer complaints.- Monitor and achieve store performance with relevant KPI’s Show less

- Responsible for the Luxury Brand Accessouries department.- Managed and allocated inventory according the visual merhandising requirements and receving status.- Worked diretly with customer in sales,repairs and pertaining to purchases.- Oversaw the daily sales targets,CRM and performance of 6 sales asistants.- Maintained and created striking visual displays to best propase the merhandise to customer.- Communicated and trained to the staff about new product arrivals and the… Show more - Responsible for the Luxury Brand Accessouries department.- Managed and allocated inventory according the visual merhandising requirements and receving status.- Worked diretly with customer in sales,repairs and pertaining to purchases.- Oversaw the daily sales targets,CRM and performance of 6 sales asistants.- Maintained and created striking visual displays to best propase the merhandise to customer.- Communicated and trained to the staff about new product arrivals and the attributes of the collctions.- Processed all sales transactions for the Accessories department and maintained the till reports.- Managed,and logged all in home visit with accesories.- KPI Management. Show less

• Asisted in the daily management operations of luxury accessories store.• Senior sales associate with direct contact with the customers.• Maintained and achieved all allocated targets.• Maintained and creted striking displays to best propose the product to the customer.

- Direct customers sales.- Maintained and created striking displays to best propose the product to the customers.- Controlling section merchandise.

- Worked directly with the General Manager in all aspects of the business insuring quality customer service and achievement of sales targets.- Lead and motivated a sales staff of 15 people in all aspects of the business.- Prepared weekly, monthly and quarterly sales reports and assigned targets.- The daily management operation in store.- Prepared to weekly working shift of staffs.- KPI Management.- Appraisal Performance Management.