As a Customer Support Engineer at Nexperia, I leverage my 11+ years of experience in quality assurance and supplier development to deliver excellent service and support to our clients in the semiconductor industry. I have a strong background in electrical and electronic engineering, as well as a master's degree in business administration, which enable me to understand the technical and business aspects of our products and solutions.My core competencies include customer complaint management, supplier quality management, incoming material inspection, process audits, and factorywide ESD coordination. I have successfully led and collaborated with teams to improve the quality and reliability of our materials, components, and processes, as well as to resolve any issues or complaints from customers. I am passionate about learning and contributing to the field of electrical and electronic engineering, and I aim to provide the best value and satisfaction to our customers and stakeholders.