V Gobika Email and Phone Number

As a Java Developer Intern at OneSoft Technologies, I developed skills in building Java-based web applications using Spring Boot, HTML, CSS, and JavaScript. I contributed to backend and frontend development, focusing on creating user-friendly interfaces, optimizing backend processes, and enhancing security.Major Duties & Responsibilities:Developed RESTful APIs with Spring Boot for seamless microservices communication.Created responsive interfaces using HTML, CSS, and JavaScript.Managed database operations with Spring Data JPA and Hibernate ORM.Implemented logging and error handling with Apache Log4j for better monitoring.Collaborated with teams to integrate external services and optimize data flow.Highlighted Projects:Watch Management System: Developed a CRUD-based inventory system using Spring Boot for backend and HTML, CSS, and JavaScript for the frontend, enhancing user experience.Employee Management System: Built a scalable application for employee data management with Spring Boot and RESTful APIs, focusing on dynamic port configuration and exception handling.Banking Customer Management System: Designed a microservices architecture with Spring Boot, Eureka Server, and MySQL. Integrated external services to fetch bank branch details.API Gateway with Eureka Server Integration: Created an API gateway for dynamic routing using Spring Boot and Eureka Server, enhancing service registration and configuration.Role-Based Access Control with Spring Security: Implemented secure access control with Spring Security, configuring role-based authorization and secure endpoints.These projects refined my expertise in full-stack development, emphasizing efficient and secure web applications.

Chat process for customer support is the way of assisting customers through a live chat platform. My work involves various steps, such as greeting the customer, identifying the problem, offering solutions, confirming satisfaction, and closing the chat. The process also requires following certain best practices, such as responding promptly, personalizing the conversation, using positive language, and asking for feedback. Chat process can help improve customer satisfaction, loyalty, and retention, as well as reduce costs and increase efficiency.