− Calypso Back Office - Provide 1st and 2nd line support for Calypso, resolving incidents, raising product tasks, and consulting users (in English and Russian) via phone, email, and messengers. Conduct tuning, troubleshooting, and maintenance (including Workflow/SDF/filter set/trade filter setup). − Java – Conduct Java application debugging and code analysis to solve tasks.− Oracle, Microsoft SQL Server, Microsoft SSRS - Develop reports and reconciliations.− Zabbix, Powershell, Nagstamon, Grafana - Automate BOD, EOD and intraday checks. Adjust alerts, triggers, and events as needed.− Atlassian Jira - Manage projects and teams using Atlassian Jira, documenting tasks, incidents, and changes to Jira & Confluence.− Work with system integration-related technologies, such as Tibco EMS, ActiveMQ, and Apache NiFi.− SWIFT Alliance Access - SWP, SAA and application support (Message Partners, queues, routing, rights access, updates installation). − Mentoring junior support engineers

Diasoft FA# Beans – 2nd line technical support, system adjustment, user requests analysing and formulating requrements, reports building, integrating FA# with other bank systems, installing updates, interaction with vendor and integrators.

- Diasoft FA# Debit and Credit Cards module adjustment

- User requests analysing and formulating requirements.- Testing professional skills of candidates to IT Department positions- Diasoft FA# 6.8. – troubleshooting, support, installing updates, adjustment, report building, integrating with other bank systems, implementation of the new system modules (in interaction with vendor).- Diasoft FA# Debit and Credit Cards module implementation- Unisab CustomsCard (Customs Payment System) implementation and migration to Diasoft Customs Card module

Diasoft FA# Balance, Диасофт 5NT, CFT «Retail Bank System»AstroSoft HelpDesk – Implementation of the system, creating routes of incidents.