Senior Manager
CurrentEnterprise accounts life cycle management.Steering accounts, cash flow, collections, and recoveries,Improve customer contentment and consequently customer loyalty, repeat & referral business
Apr 2021 - Present
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V Hemanth Kumar Email & Phone Number
Revenue Assurance▪Roaming Operations▪Business Process Improvement▪Process audits/Consulting▪Enterprise Customer Service
at
Reliance Jio
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Revenue Assurance▪Roaming Operations▪Business Process Improvement▪Process audits/Consulting▪Enterprise Customer Service
Location
Bengaluru, Karnataka, India
Company size
Who is V Hemanth Kumar? Overview
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Quick answer
V Hemanth Kumar is listed as Revenue Assurance▪Roaming Operations▪Business Process Improvement▪Process audits/Consulting▪Enterprise Customer Service at Reliance Jio, a with 6205 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for V Hemanth Kumar.
V Hemanth Kumar previously worked as Senior Manager at Reliance Jio and Enterprise Services Manager at Reliance Jio. V Hemanth Kumar holds Diploma In Software Engineering from Aptech Computer Education.
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Reliance Jio
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Profile bio
About V Hemanth Kumar
A growth oriented professional with a progressive experience of 15+ years in the Telecom Industry, 5+ years of international forte across Asia-Pacific and Africa region. Offering rich experience in Operations Management & Business Process Improvement, Revenue Assurance, Roaming Operations, Telecom charging and Billing principles, Insights in Process audits/Consulting, Business Analytics, Client Engagement, Enterprise customer life cycle management
Listed skills include Vas, Telecommunications, Team Management, Bss, and 37 others.
Current workplace
V Hemanth Kumar's current company
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Reliance Jio
7 roles
V Hemanth Kumar work experience
A career timeline built from the work history available for this profile.
Enterprise Services Manager
Current
Reliance Jio
Enterprise accounts life cycle management.Steering accounts, cash flow, collections, and recoveries,Improve customer contentment and consequently customer loyalty, repeat & referral business
Sep 2016 - Present
Telecom Consultant
* Roaming enhancement services for international operators such as, Airtel Africa 17 OpCos, Telma - Madagascar, Ooredoo - Maldives, TashiCell - Bhutan, Solomon Telekom - Solomon Islands, Econnet - Zimbabwe.* Conceptualized & designed analytical dashboards* Business Analysis - Telecom Bill Audit Services for various clients across the country* Recommended cost effective tariff on telecom services involved Mobile, Data Cards/Fixed lines/ILL* RFP’s on business development.* Prepared comprehensive reports to quantify – Billing inaccuracies, inefficient tariff mixes, potential misuse
Jul 2009 - Sep 2016
Manager - Revenue Assurance, Roaming & Interconnect
* Process documentation on Revenue Assurance, Billing and Roaming operations* About 300+ Roaming launches during startup phase and managed operations* Roaming * Interconnect CDR reconciliations between billing system and network elements* UAT of postpaid and prepaid services
May 2008 - Jul 2009
Assistant Manager - Billing
* Supervised billing team which handled bill runs and billing related complaints* Implemented pre/post-bill checks for error free billing* Reviewed business rules on new products implementation and ensured error freebilling.* Monitored & Reviewed day to day trends in customer complaints and ensured all complaints were resolved within SLA* Dashboards to senior management which highlighted revenue loss
Apr 2007 - Apr 2008
Revenue Assurance - Senior Executive
* Successfully validated Pre & Post launch of 200+ new tariffs/offers in Kenan Billing system* Implemented and carried out Pre & Post bill audit checks for all postpaid bill cycles* Responsibile for providing clearance on monthly bill runs* Managed bad debts by analyzing reasons for increasing trends* Analysis on high value waviers and suggested for reduction* Monitored and reviewed process compliance of Credit, Collections and Fraud policies* Best Employee on Customer Focus
Dec 2004 - Apr 2007
Revenue Assurance, Billing & Roaming Operations - Senior Executive
* Best employee of the year - 2001, Revenue Assurance* Customer Care, Roaming Operations and Revenue Assurance* Supervised end to end billing process for the state* Management reporting of subscriber base & revenue reports* Inter-operator invoicing payments & collections for both domestic & foreign operators* Daily processing of TAP files, Liaised with IT/DCH and roaming partners. Was responsible for both 8 Spice Karnataka & Punjab States* Vendor Managment (Bill dispatch team/Auditors/Bill Print team/Stationeries team)
Aug 1999 - Dec 2004
2 education records
V Hemanth Kumar education
Diploma In Software Engineering
Bachelor Of Science - Computer Science
FAQ
Frequently asked questions about V Hemanth Kumar
Quick answers generated from the profile data available on this page.
What company does V Hemanth Kumar work for?
V Hemanth Kumar works for Reliance Jio.
What is V Hemanth Kumar's role at Reliance Jio?
V Hemanth Kumar is listed as Revenue Assurance▪Roaming Operations▪Business Process Improvement▪Process audits/Consulting▪Enterprise Customer Service at Reliance Jio.
Where is V Hemanth Kumar based?
V Hemanth Kumar is based in Bengaluru, Karnataka, India while working with Reliance Jio.
What companies has V Hemanth Kumar worked for?
V Hemanth Kumar has worked for Reliance Jio, Sarus Marketing Private Limited, 2Degrees Nz Ltd, Tata Sky Ltd, and Airtel.
How can I contact V Hemanth Kumar?
You can use AeroLeads to view verified contact signals for V Hemanth Kumar at Reliance Jio, including work email, phone, and LinkedIn data when available.
What schools did V Hemanth Kumar attend?
V Hemanth Kumar holds Diploma In Software Engineering from Aptech Computer Education.
What skills is V Hemanth Kumar known for?
V Hemanth Kumar is listed with skills including Vas, Telecommunications, Team Management, Bss, Mis, Vendor Management, Gsm, and Service Delivery.
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