• Overseeing operations and management of a group of 15 key accounts whom are from the Front-end semiconductor process tool manufacturing industry contributing to 30% of the company’s yearly sales.• Leadership role and escalation point for a small team of two. • Main focus customer is a large semiconductor machine building account and its tier vendors in the region.• Responsible for managing and supporting all aspects of customer accounts including sales, commercial topics and new… Show more • Overseeing operations and management of a group of 15 key accounts whom are from the Front-end semiconductor process tool manufacturing industry contributing to 30% of the company’s yearly sales.• Leadership role and escalation point for a small team of two. • Main focus customer is a large semiconductor machine building account and its tier vendors in the region.• Responsible for managing and supporting all aspects of customer accounts including sales, commercial topics and new business acquisition.• Quarterly travel to Penang, Malaysia to maintain business relationship with customers based in Penang.• Hunting role 20% of the time, which involves seeking out new customers overseas, locally and seeking new opportunities with existing customers where possible.• Managing and monitoring of customer profiles and meetings with a CRM program (SUGAR CRM).• Provide R&D and technical support to customers for business development.• Strategically planning and managing a large inventory requirement with a value of close to 10 million US$ with monthly inventory forecasts based on market trends, for raw materials and finished goods.• Managing Engineering change over (ECO) issues.• Supporting customers on their technical and commercial issues by using various problem solving techniques to provide a holistic solution which improves customer confidence.• Coordinate among their clients overseas and their representatives to offer good service.• Growing and developing long term rapport among clients.• Communicating among other members of the sales team plus other technical specialists.• Various multi-tasking jobs such as delivery, pricing, technical, failure analysis.• Using data to further automate the processes within the team to improve and streamline work flow to maximize the usage of time and improve productivity. Show less

• Managing a group of 15 key accounts whom are from the Front-end semiconductor process tool manufacturing industry contributing to 30% of the company’s yearly sales.• Main focus customer is a large semiconductor machine building account and its tier vendors in the region.• Responsible for managing and supporting all aspects of customer accounts including sales, commercial topics and new business acquisition.• Quarterly travel to Penang, Malaysia to maintain business relationship… Show more • Managing a group of 15 key accounts whom are from the Front-end semiconductor process tool manufacturing industry contributing to 30% of the company’s yearly sales.• Main focus customer is a large semiconductor machine building account and its tier vendors in the region.• Responsible for managing and supporting all aspects of customer accounts including sales, commercial topics and new business acquisition.• Quarterly travel to Penang, Malaysia to maintain business relationship with customers based in Penang.• Hunting role 20% of the time, which involves seeking out new customers overseas and locally where possible.• Managing and monitoring of customer profiles and meetings with a CRM program (SUGAR CRM)• Provide R&D and technical support to customers for business development• Strategically planning and managing a large inventory requirement with a value of close to 10 million US$ with monthly inventory forecasts based on market trends, for raw materials and finished goods• Managing Engineering change over (ECO) issues.• Supporting customers on their technical and commercial issues by using various problem solving techniques to provide a holistic solution which improves customer confidence.• Coordinate among their clients overseas and their representatives to offer good service.• Growing and developing long term rapport among clients.• Communicating among other members of the sales team plus other technical specialists.• Various multi-tasking jobs such as delivery, pricing, technical, failure analysis.• Using data to further automate the processes within the team to improve and streamline work flow to maximize the usage of time and improve productivity.• Leadership role for small team being entrusted with me and all escalations reach me. Show less

• Hunter role which involves sourcing out • Travel to shipment destination countries.• Check on shipment quality and provide detailed reports• Maintain a good rapport with clients and suppliers • Source out for new commodities and seek out the supply and demand.• Primarily a hunter role, searching out and meeting with potential suppliers and customers by means of cold calling.• Managed the whole sales process including sourcing of customers, marketting on various online… Show more • Hunter role which involves sourcing out • Travel to shipment destination countries.• Check on shipment quality and provide detailed reports• Maintain a good rapport with clients and suppliers • Source out for new commodities and seek out the supply and demand.• Primarily a hunter role, searching out and meeting with potential suppliers and customers by means of cold calling.• Managed the whole sales process including sourcing of customers, marketting on various online platforms (Ali Baba, etc.), contract negotiations, disputes and invoicing.• Developed suppliers by sourcing out various New suppliers, using online sources and contacts gathered from industrial links. supplier development included, visits to supplier locations and verification through bureau veritas.• Doing market research on products by reading up on market trends, identifying potential products or solutions and sharing such information with the directors. Show less