• Organized a team of 10 education specialists in the production, budgeting, and release of a podcast project • Collaborated with team on weekly meetings to discuss work scope and ensure project goals were met• Created project charters, communications, status reports, and schedules for 7 simultaneous projects• Analysed metrics using Excel tools such as vlookup and pivot tables to create reports for team• Operated as the Subject Matter Expert for the Learning Management System (Canvas)• Supported 8,000 end-users with in-person and virtual Zoom learning sessions• Communicated with external stakeholders to discuss new project proposals• Documented and reported all billable hours and budgeting expenses for projects managed to accounting• Conducted full-cycle recruitment processes for 5 projects, filling 21 contractor roles• Assisted in the proposal and development of the Badging program for the LMS• Revamped social media strategies to increase Twitter followers by 19% and LinkedIn follower count by 38%

• Promoted within four months due to strong performance and organizational impact• Designed and proposed a project to move career documentation onto the LMS for a better user experience• Assisted with the backend setup and implementation of a new LMS (Learning Pool) across the company• Authored new training courses for LMS using Adapt and Camtasia to create contento Built storyboards and designed new training courses using Adapt• Screened applicants and conducted phone interviews for specialized roles as part of the recruitment teamo Assisted heavily with the design and theme of both the LMS and the courses housed on it• Researched Health & Safety legislation to write multiple educational articles for manager use• Partnered with Subject Matter Experts to learn needed Health & Safety skills for employees across the workplace • Wrote documentation for creating new courses in Adapt and common topics on LMS usage for all employees • Worked with the Benefits & Pension specialist to update all employee beneficiaries to remain legally compliant• Monitored all updates to LMS implementation using Smartsheet and Jira principles

• Prepared shareholder data for entry by opening, extracting and sorting mail on a daily basis• Performed audits of shareholder information on a daily basis, maintaining a 99% accuracy rate• Communicated with Client Relationship Managers to verify inaccuracies within the data from our clients• Utilized Microsoft Teams, Outlook, and Webex to coordinate work with team members• Followed strict ethical standards by keeping all information confidential

• Validated 500+ vendor insurance policies to ensure each compliance with legal regulations• Used an HRIS system to organize this data into a report for management, outlining any discrepancies between vendors and their insurance policies wherever applicable• Verified the accuracy and completeness of the accounts receivable of every vendor audited to minimize fraud• Analyzed company risks to pinpoint potential profit loss and present that information to management• Reviewed variances between vendors’ sales report and auditors report to assess if discrepancies were material

• Sold 50/50 raffle tickets for the CNE Foundation, a charitable organization that supports community initiatives such as youth sports and arts programs as well as scholarships• Positively communicated objectives and initiatives of 50/50 program to hundreds of patrons on a daily basis• Excelled at meeting customer engagement targets, using interpersonal skills to effectively make sales

• Performed cash handling duties and stocked shelves and racks with new merchandise• Assisted coworkers regularly with other duties at the store, such as merchandising and customer service• Organized the backroom regularly for easy replenishment