Veronica Plukis Email and Phone Number
Veronica Plukis work email
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Veronica Plukis personal email
Veronica Plukis is a Staff Accountant at Bellenfant, PLLC at Bellenfant, PLLC. She possess expertise in leadership, auditing, management, writing, customer satisfaction and 12 more skills. She is proficient in French and Italian.
Bellenfant, Pllc
View- Website:
- bellenfantcpa.com
- Employees:
- 8
-
Staff AccountantBellenfant, Pllc Nov 2024 - PresentNashville, Tennessee, United States
-
Tax InternLbmc Jan 2024 - Apr 2024Brentwood, Tennessee, United States -
Graduate AssistantBelmont University Aug 2022 - May 2023-Conducting research projects and managing administrative duties within College of Business -
Customer Experience, In-Network Insurance ExpertWarby Parker Nov 2020 - Apr 2022-Served as In-Network Insurance Expert to determine customer eligibility of vision benefit, maximize customer vision benefit, process health insurance claims, and support associates with insurance-related escalations. -Advised customers on how to best maximize value of benefit and recommended screenings, achieving bookings average 242% higher than the team average and an average order value 43.7% higher than the team average.-Managed more than 240 customer interactions and resolutions on a bi-weekly basis, exceeding company average by 20%.-Exceeded performance targets by 18.6 percentage points and maintained a 95% quality score by consulting senior leaders to problem-solve; researching customer needs; and communicating across stakeholders, including Retail Team and healthcare providers.-Employed soft skills, such as empathy and active listening, to build trust with customers and improve the customer experience, which lead to a monthly average of 5 out of 5 customer satisfaction rating - successfully creating customers as promoters of brand and product. -
Buyer Support Team LeadPostmates Jul 2016 - Jan 2018Nashville, Tn-Directed a team of 10-20 Customer Service agents, delivering significant improvements by increasing team productivity by 15%; team consistently received high quality and productivity scores while maintaining a leading customer satisfaction rating of 4 out of 5.-Analyzed key performance indicators, such as customer experience, survey, and retention metrics, in real time; interpreted trends to identify underperformance and outliers; and initiated employee coaching that improved quality of customer experience and retention. -
All Day AssistantMontessori East Aug 2015 - May 2016Greater Nashville Area, Tn-Provided direct daily support to leadership team, including Director and Director of Admissions, through planning and execution of day-to-day activities and crafting and disseminating communications.-Organized and facilitated after-school programming that focused on whole-person needs (social, emotional, intellectual, and physical). -
Youth Development LeaderBoys & Girls Clubs Of America Aug 2010 - May 2014Greater Nashville Area, Tn-Mentored and tutored at-risk youth ages 5-18 to close education achievement gaps and developed and led after-school programming.
Veronica Plukis Skills
Veronica Plukis Education Details
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Master Of Accountancy
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Summa Cum Laude
Frequently Asked Questions about Veronica Plukis
What company does Veronica Plukis work for?
Veronica Plukis works for Bellenfant, Pllc
What is Veronica Plukis's role at the current company?
Veronica Plukis's current role is Staff Accountant at Bellenfant, PLLC.
What is Veronica Plukis's email address?
Veronica Plukis's email address is ve****@****ker.com
What schools did Veronica Plukis attend?
Veronica Plukis attended Belmont University, Belmont University.
What skills is Veronica Plukis known for?
Veronica Plukis has skills like Leadership, Auditing, Management, Writing, Customer Satisfaction, Social Media, Microsoft Excel, Skilled Multi Tasker, Training, Team Leadership, French, Editing.
Who are Veronica Plukis's colleagues?
Veronica Plukis's colleagues are Candice Patterson Anderson, Cpa, Sydney Myers, Emily Simpson, Carissa Workman, Juan Barajas.
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