Implementing QA Scenarios and Test Case in Microsoft Dynamics AX 2012 in the modules: General Ledger, Accounts Receivable, and Accounts Payable, Product Information Management, Master Planning, Inventory Management, Sales and Marketing, Commodity and Contract Management, System Administrator. Scope and manage the data requirements for the implementation and data flow to SQL Database and MuleSoft, JDA, Blue yonder Systems. Expertise in Microsoft Dynamics AX 2012, X++, Workflow, Enterprise portal, SSRS, SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) with good knowledge on SQL Server Analysis Services (SSAS). Performed manual regression test of a refactored major product feature for (Global Breeding Applications) identified and logged 40+ issues for the affected features enabling the development team to correct the new defects before release time. Quality assurance test activities and test automation (Tool: Cycle), (AX to JDA/Blue Yonder Integration, Ax to SQL Integration, AX to Mule Soft Integration) Demonstrate the enhancements to the business for approval. Installed new builds from the developers and conducted tests based on the platform, specs, and previous bug reported data version controlling of TEST/UAT environments (OCTOPUS) Document & execute test scenarios based on functional requirements for new and existing Dynamics AX 2012 features. Carried out Load and Performance Testing on server elements, and created reports detailing optimization recommendations. Reviewed the client’s scope specifications, requirement documents, installation guides, performed UX, GUI and functional types of testing. Experience with databases, especially SQL or MySQL

Debug and resolve issues in existing implementation of Dynamics Ax 2012, 365. Performed Positive Testing, Negative Testing, and Black Box Testing. Developed Test scripts for manual as well as for automated testing. Performing smoke, functionality, sanity and regression tests. Executing test cases, analyzing test results and reporting, Bug reporting and tracking. Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings. Execution of new features in QA, staging and prod environments. Working on SSRS with Dynamics AX 2012 creating new and customizing reports. Experience in developing, monitoring, extracting and transforming data using AX 2012 Data Migration from legacy system to Microsoft Dynamics AX 2009, AX 2012, AX 365 Developed Test scripts for manual as well as for automated testing using WinRunner and LoadRunner.

Application Support which includes creating and managing the User Accounts Managing Mainframe User Accounts. Includes password reset and account modification and access Resolving the Core load, IT related Issues at L1. Troubleshooting Ms Office Applications, IE and Business Specific Applications Managing the User Accounts on Active Directory with L1 rights which includes password resets, unlock accounts Creating & managing mailboxes, Dl’s via Exchange Console Remotely reimaging machines as per Enterprise requirement Granting user access on servers as Windows, Linux, UNIX, Mainframe Resolving IOS and Mac related issues Manage BB id’s via console e.g. creating, modifying and deleting I was required to go through the data and point out the specific areas we need to make changes to, to reduce the time taken to resolve the issues which in return enhanced the user experience.

Assisting overseas customers on the phone with Technical Issues on the computer Initiating provisions for dispatches of parts, depot repair, and onsite repair for any hardware failures Troubleshooting Desktop, Laptop and Printers and involving installation and maintenance of all windows-based OS. Handling Outlook express and outlook issues (Setting up and configuration issue). Calendar and live meeting add-in issue, Operating system issues eg: Blue screen, windows updates, slow performance etc. Issues related to Virus/spyware removal. Troubleshooting all kinds of software issues on third party software’s like Adobe, Apple products-iPhone etc. Networking issues: Setting up home network, Wireless networking, Internet related issues involving DHCP, DNS etc.