➢ Build relationships with key stakeholders including managers and executives.➢ Development and implementation of effective human resources frameworks, policies and procedures that ensure organisation’s ability to attract, retain, develop and manage a highly engaged and committed work force through the provision of systematic, coordinated services across each program.➢ Reviewing monthly performance reviews and metrics achievements for the payroll.➢ Responsible for providing leadership and management of all human resources, quality and policy functions ensuring services are cost effective and aligned to the organisation's strategic business plans➢ Ensure succession and workforce planning is implemented.➢ Maintained the operational cost at or below 2% for the financial year.➢ Worked on the project of process improvement related to WFM and EPM.➢ Successfully meeting SLA Commitments and Productivity Targets by 100%.➢ FTE capture for Enhanced Performance management➢ Conducting HR analysis and providing complex reports to support decision-making.➢ Develop and maintain productive relationships with various stakeholders➢ Provide consultancy and advisory services on industrial reforms to internal and external stakeholders

➢ Assisting team leader / managers in hiring new staff.➢ Liaise with recruitment agencies about sourcing appropriate candidates for recruitment➢ Conducting interviews and organizing meetings with candidates.➢ Assisting candidates with induction and training.➢ Assessing the skills and abilities possessed by the candidates for specific roles.➢ Organizing offer letters and appointments letters and making sure all information is documented properly.➢ Working on portfolio accounts, auditing the reports and communicating appropriate feedback to relevant stakeholders.➢ Scanning candidates pool to find the suitable applicants using Linkedin and other job sites➢ Gathering and documenting the business requirements.➢ Taking responsibility for effectively meet the needs of internal/external customers.➢ Conveying clear and concise information that is appropriate for the target audience accurately both verbally and in writing.➢ Problem solving and analytical skills to identify issues, and the judgement to determine appropriate courses of action to resolve problems➢ Initiative to identify and follow up on potential opportunities and risks within the recruitment and selection activity.

➢ Preparing appropriate documentation and files relating to all parts of end to end recruitment process➢ Leading the creation of a recruiting and interviewing plan for each open position.➢ Efficiently and effectively filling open positions.➢ Researching and recommend new sources for active and passive candidate recruiting➢ Aiding public relations in establishing a recognizable “employer of choice” reputation for the company, both internally and externally.➢ Short-listing and reviewing applications in conjunction with the relevant HR Partner➢ Drafting interview questions for review by the interview panel to ensure they reflect the essential skills and criteria of the position➢ In consultation with Department Managers and HR Partners, coordinating all necessary➢ Selection assessments including participation on interview panels.➢ Coordinating the distribution of various documentation and correspondence to applicants➢ Conducting Referee Checks on preferred applicants➢ Maintaining the relevant HR components of the computerised workforce management system.➢ Reviewing, researching and implementing ongoing preparation of appropriate documentation and files relating to all parts of the recruitment process.➢ Preparing suitable vacancy notices and post in relevant mediums on the intranet / Website, Newspapers, Online Options.