> Coordinated and escalated requests: Demonstrated the ability to escalate requests and issues to the appropriate internal teams, ensuring timely resolution and customer satisfaction.> Effective communication: Acted as a direct contact for both internal and external customers, utilizing strong communication skills to address inquiries and concerns effectively.> Maintained detailed records: Diligently recorded information in the work order/service ticketing system for all calls and emails, ensuring accuracy and completeness of documentation.> Adaptability and problem-solving: Exhibited adaptability and problem-solving skills in a fast-paced environment, successfully multitasking, prioritizing tasks, and resolving issues efficiently.> Deadline-driven real estate work: Facilitated platforms for property owners to rent out their properties without brokerage fees, meeting deadlines and providing valuable services to clients. Additionally, received the "Associate of the Month" award twice for outstanding work.