Vikas Tanwar Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indianapolis, Indiana, United States

• Lead the hiring process, conduct interviews, tutor MS Excel and MS Access to students and schedule staff members to meetoperational needs, resulting in efficient team composition and improved service delivery.• Manage day-to-day operations, including supervising staff during shifts, addressing student and staff inquiries, ensuring attendance compliance, and providing support to tutors, fostering a conducive learning environment.• Demonstrate commitment to professional development by actively participating in weekly manager meetings, training sessions, and effectively executing administrative tasks, enhancing organizational effectiveness and team cohesion.

Indianapolis, Indiana, United States

• Provided one-on-one and group tutoring sessions in various math subjects, including algebra, calculus, and statistics, enhancing students' understanding and academic performance.• Developed customized lesson plans and study materials to address individual student needs, leading to improved problem-solving skills and higher exam scores.• Collaborated with faculty and other tutors to create a supportive and effective learning environment, contributing to the overall success of the tutoring center.

Indianapolis, Indiana, United States

• Deliver exceptional customer service as the first point of contact for incoming students and families, effectively handling inquiries via phone, email, and in-person.• Develop and maintain training guides and resources to enhance communication practices and streamline orientation processes.• Proactively identify and address student transition challenges, collaborating with staff to improve overall student experience and support services.

Indianapolis, Indiana, United States

• Lead and facilitate summer orientation programs, guiding 1000+ new students and their familiesthrough university resources, services, and campus life, enhancing their sense of belonging andpride in IUI.• Provide personalized mentorship, connecting students with academic, health, and financialresources while guiding them through course registration and campus life integration.• Complete 120 hours of specialized training and consistently participate in ongoing professionaldevelopment to ensure the highest quality service and support for new students and their families.