V Udayalaxmi Email and Phone Number

Transfer Agency Experience• Responsible for day to day supervision of the business support and controlling team.• Responsible for the recruitment, appraisal of whole team.• Dealing with different teams internally for handling escalations of TA team.• Sending Vacancy email to the management on behalf of whole department.• Maintaining a close work relationship with other internal teams and responsible for sending emails to the Shareholders.• People management, Managing day to day operations and ensures to assign work to team and complete within SLA deadline.• Having knowledge on mcros.• Providing monthly performance indicator of the team to the management.• Responsible for updating Policies and Procedures on behalf of the team.• Experience in team handling which includes appraisals of team members, scheduling regular one to one meetings, attending workflow calls, sharing process updates to the team, managing volumes and assigning to team members and ensure to be completed within SLA, discussing on errors and sharing within the team, cross training of multiple doc types to team members to ensure the process functions smoothly.• Well-honed expertise in the areas of accounting and finance, analyzing statistical data, application of quality management and ability to manage teams and attain performance targets.