Vikram Pratap S. Email & Phone Number

New Delhi, Dl, In

Kolkata, West Bengal, India

• Monitoring budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.• Created monthly reports for senior management summarizing operational performance metrics.• Ensured compliance with all applicable laws, regulations, industry standards.• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.• Collaborated with other departments to ensure timely completion of projects within budget constraints.• Implemented new technologies to streamline operations, reduce costs, and improve customer service.• Resolved customer inquiries and complaints requiring management-level escalation.• Ensured proper documentation was completed prior to customs clearance of shipments at ports of entry or exit.• Conducted quality assurance inspections on incoming and outgoing shipments to verify accuracy of orders before releasing them to customers or suppliers.• Negotiated freight rates with shipping companies to reduce costs associated with imports and exports.• Processed import/export documentation, ensuring accuracy and compliance.• Developed strong relationships with clients to ensure satisfaction and retention.• Implemented logistics software to streamline operations and improve efficiency.

Birganj, Nārāyanī, Nepal

* Oversee Import and Export shipments Inward/Outward to Nepal.* Nodal Officer of Pristine's Rakes operations in Birgunj.* Handle enquiries, feedbacks from the Importers, shipping lines and CHAs* Interaction with the Shipping Lines, Freight Forwarders, Importers and Customs Clearing Agents and establishing a single communication channel to facilitate the trade in Nepal as a Customer Relations Manager.

Kolkata Metropolitan Area, West Bengal, India

Kolkata Area, India

responsible for managing transportation schedule, monitoring logistics movements, preparing documents for Import Shipments. Supervising container movement through CONCOR.