Business Support Engineer
Current
Dec 2023 - Present
AeroLeads people directory · profile
Vanyo Ivanov Email & Phone Number
Business Support Engineer
at
Sitecore
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Support Engineer
Location
Pernik, Pernik, Bulgaria
Company size
Who is Vanyo Ivanov? Overview
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Quick answer
Vanyo Ivanov is listed as Business Support Engineer at Sitecore, a company with 1278 employees, based in Pernik, Pernik, Bulgaria. AeroLeads shows a matched LinkedIn profile for Vanyo Ivanov.
Vanyo Ivanov previously worked as Technical Support Analyst at Modis. Vanyo Ivanov studied at South-West University "Neofit Rilski" Blagoevgrad.
Company email context
Email format at Sitecore
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Sitecore
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Profile bio
About Vanyo Ivanov
As a Business Support Engineer at Sitecore, I thrive at the intersection of technology and customer satisfaction. My experience spans across O365 applications, VMs, Citrix, IBM Mainframe, and Active Directory, enabling me to address a wide range of IT challenges effectively.My prior roles as a Technical Support L1 and L2 have equipped me with excellent communication skills, allowing me to bridge the gap between technical and non-technical stakeholders. I excel at troubleshooting, problem-solving, and delivering exceptional customer service.Currently, I am expanding my knowledge by diving into SaaS environments, as well as learning Python and Linux. I have also completed courses in PHP and MySQL, further broadening my skill set in web development and database management.I am passionate about leveraging technology to streamline business processes, enhance user experiences, and deliver robust solutions that meet organizational goals. My goal is to continue evolving as a versatile IT professional, committed to excellence in every project I undertake.
Current workplace
Vanyo Ivanov's current company
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Sitecore
2 roles
Vanyo Ivanov work experience
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Technical Support Analyst
- Technical Support Analyst providing Level 1 support to users and customers. Proficient in troubleshooting hardware and software issues, offering prompt solutions and delivering excellent customer service..
- Responded to user inquiries and technical issues through phone calls, emails, and chat, ensuring a professional and customer-friendly experience.
- Utilized technical knowledge and resources to diagnose and resolve software, hardware, and network problems effectively.
- Provided step-by-step instructions to guide users in resolving technical issues, leveraging remote access tools and knowledge bases.
- Documented all support interactions, including issues reported, steps taken, and resolutions provided.
- Collaborated with cross-functional teams to escalate complex issues for timely problem resolution.
Jan 2022 - Sep 2023
Team & coworkers
Colleagues at Sitecore
Other employees you can reach at sitecore.net. View company contacts for 1278 employees →
CM
Cristina Montejo Garcia
Colleague at Sitecore
Greece, Greece
View →
AN
Alena Nosenko
Colleague at Sitecore
Ukraine, Ukraine
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TL
Thibault Leclercq
Colleague at Sitecore
Paris, Île-de-France, France, France
View →
JT
Johnathan Taylor
Colleague at Sitecore
London, England, United Kingdom, United Kingdom
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SK
Søren Kerrn
Colleague at Sitecore
Region Zealand, Denmark, Denmark
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DC
Derek Correia
Colleague at Sitecore
Manchester, New Hampshire, United States, United States
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SS
Sourav Saha
Colleague at Sitecore
Dublin, County Dublin, Ireland, Ireland
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VT
Vladimir Taran
Colleague at Sitecore
Greater Ottawa Metropolitan Area, Canada
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MJ
Mary Jones
Colleague at Sitecore
Mountain View, California, United States, United States
View →
JF
Justin Foster
Colleague at Sitecore
Raleigh-Durham-Chapel Hill Area, United States
View →
Cristina Montejo Garcia
Colleague at Sitecore
Greece, Greece
View →
AN
Alena Nosenko
Colleague at Sitecore
Ukraine, Ukraine
View →
TL
Thibault Leclercq
Colleague at Sitecore
Paris, Île-de-France, France, France
View →
JT
Johnathan Taylor
Colleague at Sitecore
London, England, United Kingdom, United Kingdom
View →
SK
Søren Kerrn
Colleague at Sitecore
Region Zealand, Denmark, Denmark
View →
DC
Derek Correia
Colleague at Sitecore
Manchester, New Hampshire, United States, United States
View →
SS
Sourav Saha
Colleague at Sitecore
Dublin, County Dublin, Ireland, Ireland
View →
VT
Vladimir Taran
Colleague at Sitecore
Greater Ottawa Metropolitan Area, Canada
View →
MJ
Mary Jones
Colleague at Sitecore
Mountain View, California, United States, United States
View →
JF
Justin Foster
Colleague at Sitecore
Raleigh-Durham-Chapel Hill Area, United States
View →
1 education record
Vanyo Ivanov education
FAQ
Frequently asked questions about Vanyo Ivanov
Quick answers generated from the profile data available on this page.
What company does Vanyo Ivanov work for?
Vanyo Ivanov works for Sitecore.
What is Vanyo Ivanov's role at Sitecore?
Vanyo Ivanov is listed as Business Support Engineer at Sitecore.
Where is Vanyo Ivanov based?
Vanyo Ivanov is based in Pernik, Pernik, Bulgaria while working with Sitecore.
What companies has Vanyo Ivanov worked for?
Vanyo Ivanov has worked for Sitecore and Modis.
Who are Vanyo Ivanov's colleagues at Sitecore?
Vanyo Ivanov's colleagues at Sitecore include Cristina Montejo Garcia, Alena Nosenko, Thibault Leclercq, Johnathan Taylor, and Søren Kerrn.
How can I contact Vanyo Ivanov?
You can use AeroLeads to view verified contact signals for Vanyo Ivanov at Sitecore, including work email, phone, and LinkedIn data when available.
What schools did Vanyo Ivanov attend?
Vanyo Ivanov studied at South-West University "Neofit Rilski" Blagoevgrad.
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