Elieza Escalona Email & Phone Number

Cainta, Ph

United Kingdom

Build, manage, and maintain comprehensive lead databases, ensuring accurate and up-to-dateinformation for outreach campaigns.Execute targeted lead generation strategies through email marketing, cold outreach, and socialmedia campaigns to nurture and qualify leads.Collaborate with the sales and marketing teams to align lead generation efforts with businessobjectives and goals.Maintain regular follow-ups with leads to keep them engaged and move them through the salesfunnel.Perform data entry, update lead status, and ensure all communication with leads is loggedaccurately in the CRM system.

Philippines

- Sourced resumes of qualified candidates for specific job orders, used job boards, applicant tracking systems, company websites, etc.- Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews - Set up interviews between candidates and hiring managers - Was involved in recruiting passive candidates, through phone calls, emails, and general relationship-building - Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

- Served as the first point of contact for customers seeking technical assistance over the phone or email - Performed remote troubleshooting through diagnostic techniques and pertinent questions - Determined the best solution based on the issue and details provided by the customers

Philippines

- Handled customer's concerns through inbound or outbound calls to provide customer satisfaction. - Managed to take and place orders for the customers. - Coordinated communications, tracking and following up on requests through chat or email, and identify those of importance that require immediate attention. - Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.