Brenda M. Morales Email & Phone Number

United States

I am a Virtual Assistant working with solo - professionals, small business owners, and solopreneurs. I help with the admin pieces like digital scheduling & calendar management, Inbox management, email & newsletter campaigns, and general administrative tasks.

Florida, United States

Marion County, Florida, United States

Agency Owner/Operator of a Florida Medicaid Waiver Agency K.I.S.S., Inc. providing Round the clock home and community based services for individual's with intellectual, physical, and mental disabilities. My agency purpose was to help individuals live typical and extraordinary lives in the homes and communities of their choices alternatively to institutionalized living. Help was provided to individual's with everything from personal hygiene and social skills to obtaining employment, formal education, driver's licenses, and purchasing houses of their own whenever possible. I helped individuals develop social capitol, access community resources, and even advocate for them in court, in general, and even provide parenting and relationship coaching when choosing to have families of their own. Additional to working directly with individuals as they learn to live their best lives, I was responsible for intense, administrative responsibilities including meeting strict requirements for AHCA - Agency for Healthcare Administration, meet and exceed the requirements to Florida Medicaid Audits and monitoring, and presenting daily, monthly, quarterly and annual reports and documentation to Delmarva a 3rd party Auditor. Documentation included creating forms, daily case notes, implementation plans, assessments, financial reports, payroll and billing, annual release forms, creating, and updating policies and procedures, legal reports, incident and event reports, and electronic billing among several other skill sets. Public relations and Advocacy were the primary responsibilities when working closely with the community along with APD - Agency for Persons with Disabilities under the umbrella of DCF - Department of Children & Families.

Mulberry, Florida, United States

As A Pharmacy Liaison I traveled to various homes and communities taking assessments and conducting interviews of patients requiring specialized medication management. I helped educate the pharmacy of individuals needs that received Florida Medicaid Waiver Services, assisted Group Homes with managing thier Medication Administration records, and requirements, and worked with individual Seniors and thier families with creating a safer medication management implementation for the administration of medications to minimize dangerous medication administration mistakes and medication record errors, with the goal of helping all groups of patients maintain as much independence with self administration of medication as safely for as long as possible.