Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individualsEnsure the staffing needs of the company are being met, with a long-term talent strategy in mindDevise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives Create and implement end-to-end candidate hiring processes to ensure a positive experienceForm close relationships with hiring managers to ensure clear candidate/interviewer expectations

Responsibilities:Coordinate with hiring managers to identify staffing needs in different areas and departmentsDetermine selection criteria for candidates by liaising with managers and other members of staffSource applicants through online channels, such as LinkedIn and other professional networksCreate job descriptions and interview questions that reflect the requirements for each positionIdentify and refine down the most suitable talent from available candidatesPlan interview and selection procedures, including screening calls, assessments, and in-person interviews – if possibleAssess candidates’ information, including C.Vs., portfolios and referencesOrganize and attend job fairs and recruitment events to build a strong candidate pipelineKeep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

Responsibilities:Lead and guide a group of 10-16 people from the US aged 50 and over throughout SicilyConduct pre-trip correspondence and phone calls to travellersResponsible for all trip preparationAssist travellers with their arrival and departure from SicilyProvide a welcoming and inclusive environment for all travellersHave a one on one encounter with travellers to relate and learn more about them and address any concernsCreate and present a daily schedule for all activitiesCoordinate with restaurants, transportation, local tour guides, vendors and hotelsProvide suggestions on where to eat and the must see main attractionsTranslate the local dialectProvide positive public relationsGive accurate and detailed information on the history of the visited sitesStay current on the events occuring in ItalyMake sure all travellers are well taken care of as well as safe and satisfiedRespond to and follow all risk management and emergency proceduresProvide a friendly, upbeat and customer service oriented environment at all timesAwareness of, and appreciation for, individual uniqueness and diversityMaintain files on each trip such as receipts, vouchers and optional tour formsSupport travellers on a 24/7 basis throughout the tripCommitment to leadership

Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.

build business and client relationshipsproactively search for clientsgrow existing accountsget involved in industry associationsmeet sales metricsensure client retentiondrive aggressive growth and profitability

Recruitment, Territory Development, Account Management,Primary Responsibilities:Build, manage, qualify, and maintain a database of clients and prospects that is aligned to the business opportunity in the market.Sell Staffing Services through effective phone calls and in-person visits, which foster a consultative relationship and increased business with the client.Sell value of Randstad services to support customers in achieving their business goals.Effectively recruit, interview, retain, coach and develop Talent, understanding their needs and helping them meet their professional goals.Market the talent's skills, knowledge and abilities to the right companies so that we make the best match for the Client and the Talent.Consistently exceed Client and Talent expectations of service by following Randstad's Operational Standards and offering innovative and creative employment solutions.I specialize in recruiting for the following administrative jobs (temporary and permanent):- Administrative Assistant- Administrative Officer- Accounting Clerk- Inside Sales Representative- Customer Service Representative/Order desk- Data Entry Clerk- Executive Assistant- Human Resources Assistant- Mail Clerk- Office Clerk- Receptionist- Sales Administrator- Sales Coordinator- Sales and Marketing Assistant- Secretary- Switchboard Operator- Supply Clerk- Word Processing OperatorIf you have an administrative support profile or if you are in search for your business, please do not hesitate to contact me by phone at 514.620.4664 or by e-mail at daniel.vaccaro@randstad.ca. It will be my pleasure to help you!

Directed a staff of 25+ employees and their tasks  Responsible for recruitment of a qualified and highly trained staff Coordinated and managed project tasks Administered quality and production control Encouraged cooperative teamwork and ensured proper execution of company projects and production Incorporated timely, efficient and accurate working techniques  Ensured quality and service in order processing, inventory management and delivery to customers Reviewed weekly reports and followed up on deliveries, production and shipping volumes Executed compliance with procedures for receiving, sorting and distribution across Canadian and American cities Communicated with transport companies, UPS, FedEx, or Canada Post in the event of late pickups, late drop offs or lost packages Protected all company assets Demonstrated safety awareness in compliance with government and company safety standards as well as established and maintained a clean work environment Recognized and resolved service and operational problems Ensured a high standard of customer service towards all clients

Check in Passengers, issue boarding pass, seat selection and verify immigration documentation Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess chargesMake reservationsCompute fares, issue tickets and provide passengers with relevant information, including Customs and Immigration requirements Perform Baggage Tracing dutiesCoordinate the boarding of passengers onto the aircraft:Ensure safety procedures are followedMonitor carry-on baggageAssist passengers as requiredOperate loading bridgesHandle irate passengers/oversells and those affected by irregular operationsHandle VIP'sAssist physically challenged passengers. Includes pushing wheelchairs if requiredHandle and account for cash/documents in accordance with Company regulationsMay be required to man First Class Lounge to provide ticketing, check in, information assistance etc. to passengers Update records in Res III as required to ensure proper processing of passengers at next point of contactMaintain all Company standardsIn the absence of Manager or Lead Customer Service Agents make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interestsInform staff either verbally or in writing, as required, of changes in rules, methods or procedures Ensure that all necessary supplies and material are on hand in sufficient quantityCollect and compile statistical dataPatiently handle customer concerns and complaints regarding ticketing and baggage handlingKnowledgeably answer inquiries regarding flight schedules, fares and other questions as they ariseMake announcements at gate or over general PA system regarding flight activityBe responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors