Viet Anh Dang Email & Phone Number

Hanoi, Vn

Vietnam

Responsibilities1. Strategic Operations Advisement:- Collaborate closely with the Operations Director on production planning to align with budget goals and cost optimization.- Drive efficient production processes to enhance capacity and productivity.2.Team Leadership & Supervision:- Lead a 130+ member production team, managing daily operations, resource planning, and workflows to meet delivery and quality goals.- Setup and monitor KPIs and budgets to drive productivity and cost efficiency.- Mentor team members in career goals to support development, retention, and growth.- Implement performance metrics to assess and boost team productivity.3.Quality Assurance:- Collaborate with Sales and Quality teams to develop guidelines ensuring high standards in quality control.- Lead quality KAIZEN meetings to devise solutions for production challenges.- Offer cross-departmental support on customer-related matters.4. Reporting & Cross-functional Collaboration:- Deliver regular data-driven reports to inform strategic decision-making.- Participate in priority production projects.- Foster effective relationships with both internal and external stakeholders to support long-term business success.Achievements:- Awards: + Success story in 2022 with production management capabilities improvement + Process Improvement Award of Quarter III.2024 - for proposing and implementing AI in the production process + Top 3 Employees of the Year 2023- Cost Optimization: Innovated resource utilization strategies, achieving cost savings of over $4,000 per month during peak seasons.- Efficient Management: Successfully led Esoft’s largest team (130+ members) with minimized management costs.- Staff Motivation & Skill Enhancement: Cultivated a culture of continuous skill and productivity improvement, resulting in consistent top monthly efficiency rankings.- Revenue Target: Surpassed turnover targets by over 15-20% per month

Vietnam

Production Supervisor, Production Department- To manage production team (130+ direct staffs) and supervise team operations- To follow standard quality and quality control plan to meet customers’ requirements- Reporting and other tasksAchievements:- Motivate staffs to improve their working attitude and performance- Succeed in implementing a project of management skill improvement of supervisors

Hanoi, Hanoi, Vietnam

1. To advise Operation Manager in terms of:- Operation planning that meets the company vision of safety, on-time, accuracy and effectiveness- Cost control that avoids unnecessary costs during operation.2. To develop operation plan and supervise compliance with processes and regulations of all operation divisions:- Plan and prepare resources, design workflows and allocate tasks to all staffs to achieve the target of the operations department- Provide training and coaching plans for staffs to ensure effectiveness of supervising process- Focus on identifying and controlling critical control points; thereby determine inappropriate points to provide corrective actions towards the correctness and effectiveness.- Manage a group of prioritized customers (mainly Qatar Airways, Turkish Airlines, Aeroflot, Bamboo Airways, VietJet Air and VVIP Charters…) to ensure smooth in catering operation that meet the customers' requirements; especially during COVID-19 quarantine period3. Reporting and other tasks assigned by Operation manager- Provide daily operation report- Create resource plans for company projects; Coordinate and advises towards appropriate and effective implementation plans- Participate in the company’s digital transformation, particularly applying ERP system into increasing organizational efficiency with the success in applying order controlling and production report automation.- Comply ISO, HACCP, HALAL system and Food safety throughout working shifts

Noibai International Airport

- Plan and prepare resources, design workflows and allocate tasks to all staffs to ensure the target of the operations department- Train, evaluate and directly lead a team of dispatchers to ensure compliance to receive and process information.- Responsible for performance evaluation, coaching, counselling and preparing corrective actions for employees in Hanoi, Cam Ranh, Hai Phong and Phu Quoc stations.- Participate in the company’s digital transformation, particularly applying ERP system into increasing organizational efficiency (e.g., order controlling and production report automation)- Comply ISO, HACCP, HALAL system and Food safety throughout working shifts

Hanoi, Hanoi, Vietnam

- Followed ISO, HACCAP, HALAL system, and Food safety- Managed assigned airlines (mainly Emirates and Charter flights) to ensure smooth catering operations that meet the customers' requirements.- Participate in the project of building a new catering production facility: analyzing and forecasting production data to calculate human, financial and material resources.

Noibai International Airport

- Received and transmit information from customers (cargo/commercial/charter flights) to production departments to provide catering services based on their requests.- Identified changes and solved abnormal information (flight schedule changes, meal orders from charter flights, or last-minute orders from airlines) - Established and deliver daily/monthly meal reports and flight reports- Administered meal orders/flight schedule forecasts

Bachelor'S Degree, International Business Management, Grade: Second Class Honours: 1St Division

Activities and Societies: Morris Dancing Club Football Club Charity Club Staffordshire University Website: www.staffs.ac.uk Established.

Bachelor'S Degree, International Business Management, Second Class Honours: 1St Division

The first and only International University in Vietnam dedicated to offering Honours British degrees. BUV degrees are identical to degrees.

Master In Development Economics, Development Economics

The Economics of Development (ECD) major provides students with the theoretical knowledge, policy awareness, and analytical techniques.