Vadim Glushachenko Email & Phone Number

Мюнхен, Бавария, Германия

WMS Implementation Project Management & Customer Success • Led end-to-end WMS implementation projects, ensuring seamless onboarding, timely product adoption, and successful go-lives • Fostered strong customer relationships, delivering proactive support and driving customer satisfaction and retention through effective project executionUser Training & Technical Writing • Developed and delivered customized training sessions to empower users and ensure they maximize the value of the WMS • Created comprehensive user guides and documentation to enhance customer understanding and support ongoing product useConsulting & System Integrations • Provided expert consultation on system integrations, ensuring seamless data flow and interoperability with our WMS platform • Collaborated closely with development teams to execute customer-driven integration projects, meeting client technical requirementsPre-Sale Consulting • Actively participated in the pre-sale process, providing technical expertise and showcasing WMS capabilities to prospective clients • Ensured alignment between client needs and WMS solutions during the sales cycle, contributing to successful sales outcomes

Минск, Республика Беларусь

Belarus

Worked as a Procurement, Sales, and Account manager in the mining industry with Michelin, Cummins, CCEC, Zeppelin, CAT, Power Machines, Uralmash, IZ-Kartex, OMZ, BELAZ, and other major producers of mining and related equipment.Current Role Responsibilities:- Market analysis and prediction of customers’ needs. Consulting and sales of mining equipment and parts in the Gulf region.- Search for suppliers, contract and price negotiations- Arrangement of logistics, customs, and export procedures- After-sales and warranty support- Participation in conferences and trade fairs- Leading a sales team (5 members) for the promotion of electroplating equipment

Belarus

As a Sales Manager, attracted a new customer with a sound LTV.As Project Manager, coordinated a mining equipment supply project. Project realization time – 1,5 years, the equipment started operation within the planned time frame.Main responsibilities:- Sales and procurement of mining equipment and spare parts.- Coordination of financial, production, and logistics partners and end-user staff for running-in of themachinery and after-sales service- Preparation of offers, contracts, and technical documents.

Searched for new forwarding partners. Base with 100+ entries created.Performed pre-sales activities.

Bachelor'S Degree; Specialist, International Economy, 8.5

It Sales Manager

IT Sales training course with practise based on real cases. Exam included the following aspects of sales manager's activities: * kick-off.

Master Of Business Administration (Mba)