Senior Product Management Leader with a proven track record of translating business objectives into impactful, user-centric solutions. I specialize in creating and executing data-driven product strategies that boost operational efficiency, elevate customer satisfaction, and drive business growth through all stages of the product lifecycle.Leveraging my engineering background and a data-driven, customer-focused approach, I lead strategic product management that generates measurable impact. By empowering cross-functional teams, I deliver solutions that enhance user experiences and create long-term value.Key achievements include:• At Capital One: Led the 0-to-1 development of an Internal Development Portal (IDP), streamlining engineering processes and empowering teams to deliver customer-focused features with greater stability. Reduced deployment failures by 60%, accelerating time-to-market and driving a 30+ point increase in platform NPS.• At Opensoft: Launched an award-winning paper-cutting automation solution, taking it from 0 to 1 to set new industry standards and significantly boost operational efficiency for commercial print shops.• At Vistaprint: Reduced late deliveries by 40%, cut order cancellations by 20%, and lowered customer complaints by advancing order fulfillment and support tools through data-driven, Agile improvements.• At Humana: Improved patient outcomes by launching an ER Visit Identification service that provided real-time notifications to primary care physicians, enhancing coordinated care between ER providers and primary care.I’m passionate about leveraging technology to solve real-world challenges and delivering products that make a difference.