Vadim Morozov, Wset Ii Email & Phone Number

Bethesda , Md, Us

New York, Ny, Us

Responsible for driving the vision and directly overseeing overall F&B Operations(Restaurant, Bar Lounge, Afternoon Tea, Private Dining, Mini Bar), generating $6M+ in revenueDirectly responsible for business development, budgeting / forecasting, cost control andimplementation of brand initiatives for all F&B componentsSuccessfully completed the re-conceptualization and re-launch of our signature restaurantAlhambra – menu design and beverage program creation, staff training, marketingpromotions and smart scheduling. Achieved 2023 & 2024 Wine Spectator Excellence Awards.Named one of the DC’s Best New Restaurants for 2023. Increased YTD revenue by $1MCreate marketing awareness to ensure capture for all F&B outlets (Seated, RewardsNetwork, Eat Around Town) and promote relevancy of our offeringsTrain and support F&B Managers with Local 25 grievances and consistent disciplinaryapproachDevelop and motivate hourly hosts to perform at their potential (team accomplishments toinclude 2023 Masters of The Craft Regional Winner and People’s Choice winner, RAMMY’snominees, Marriott’s Women of F&B participants, etc)Delivered passing and year to year increasing scores on all service quality inspectionsincluding Forbes, BSA and FHR2023 AES scores - 96 for Bar & Lounges / 89 for Restaurants / Leadership Index - 90

Bethesda , Md, Us

Organizational skills: oversee all areas within Food & Beverage operations of a luxury beach resort hotel including three meals-a-day restaurant, pool & beach, in-suite dining, honor bar, banquets and Omakase pop-up concept. Lead a team of assistant managers and Voyagers / interns to improve training and process resulting in increased F&B scores through Brand Standards Audit. Troubleshoot conflicts, coach and counsel L&G and consistently follow proper disciplinary action procedures to foster a work environment where Ritz-Carlton standards are expected.Selected, hired and trained L&G to increase staffing post COVID up to 50% per outlet and elevate overall quality of staff. Profitability: oversee inventory to maintain a consistent beverage cost of 17.2% year to date; approve scheduling to be in line with department labor cost and flexed operations staffing to adjust to shrinkage between seasons. Employee Satisfaction: 2021 results: total F&B (not including BQT) – 89%; Banquets – 100%; total hotel – 92%

New York, Ny, Us

Organizational skills: oversee all facets of F&D department, including in-suite private functions and special events in all guest rooms; assist with daily operations in other F&B outlets Financial: drive revenue through menu and amenity program development, staff training, upselling, operational promotions and planning special events and private functions.Profitability: manage productivity, food, beverage and labor cost containment while consistently delivering passing scores in all service quality inspections including Forbes, AAA and BSA. Guest Engagement: 2018 GSS - 80.3% to a goal of 71.3%; 2019 GSS - 83.4% to a goal of 80.3%Employee Satisfaction: achieved top quartile scores in all outlets in 2019 AES (up 3-5 pts from 2018) through initiatives focused on consistent feedback opportunities and accountability and developing a positive rapport with Union delegates throughout the hotel

•Organizational

Bethesda , Md, Us

Bethesda , Md, Us

Supported the F&B and Banquets operation at the Ritz-Carlton, Lake Oconee

Bethesda , Md, Us

• Coordinate and execute all day-of event plans including banquets, corporate meetings, luxury weddings, political conferences, tastings, social events, and celebrity galas• Serve as exclusive day-of contact for client event planners and liaison with all hotel staff• Oversee quality execution of all event staff responsibilities including food quality and guest nutritional needs met, facilities optimally setup, A/V equipment in place, and event timeline precisely followed while immediately remediating all discrepancies• Actively anticipate, identify, and address all client and guest needs in a professional, positive, and timely manner, display the Ritz-Carlton mystique• Carry out supervisory duties including managing departmental checkbook, tracking and filing invoices, internal budgeting, wage administration, resolving guest opportunities • Create and update a new WIG (Wildly Important Goals) board and leads for the BQT department, conduct a weekly WIG huddle • Responsible for completing payroll (up to 60 people), developing schedules, gratuity monitoring (Evention), conducting daily line-ups and performing event management office responsibilities • Consistently produce scores of 100% for Event Concierge Responsiveness GALLUP survey results; actively involved in increasing year-end GALLUP Fully Engaged Group Guest satisfaction and OSAT Event Phase scores • Integral in assisting Director of Banquets in developing ideas to improve key areas of the Group Guest and Meeting Planner Experience including the Chime App rollout • Attend daily BEO and weekly Resume meetings and communicate updated information to BQT department• Certified Peer Review Panelist and departmental Mystique “Champion”

Bethesda , Md, Us

• Assist in all areas of Food and Beverage and BQT as needed• Inventory the bars, beverage cooler, and mini bar storage• Document guest defects/preferences in MYSTIQUE database • Responsible for ordering supplies and renting equipment for functions• Respond to and fulfill any special banquet event arrangements, review BEOs• Set function rooms according to type of event / standards, serve food courses and beverages

Dubai, Ae

• Shop and evaluate call centers or individual locations• Create scenarios for MICE inquiries and establish initial contact with a hotel• Analyze and evaluate the complete event inquiry procedure based on a set of criteria and standards

Certificate Program In Marketing

Event Management

Intercultural Communication & Public Relations

Russian Philology (Language And Literature)