• Business Analyst primarily focused on gathering functional requirements and specifications for innovative products using best Agile practices• Collaborating with stakeholders on early concepts and MVP releases.• Defining conceptual and MVP features and detailing all technical documentation.• Ensuring to capture all requirements in user stories with well-defined acceptance criteria.• Running scrum calls, prioritizing backlogs, and defects triage, UAT Testing.• Create, design, and modify reports extracted from multiple systems

• Worked on delivery implementation of solutions that process real-time, real-world sensor information into toll transactions and operations information.• Onsite roadside demonstration and testing of Highway tolling solutions.• Attended client meetings with the engineering teams.• Directed drivers and other personnel during tests.• Executed existing test plans and created test reports.• Supervized a pull of drivers during the execution of tests both internal and in front of the client

• Business Analyst primarily focused on gathering business requirements and functional specifications for product development of Telematics (IoT for vehicles) SaaS asset management software. • Collaborated with stakeholders to gather, analyze, and document information needed to implement new product features.• Worked closely with Product Managers, Product Owners, and UX Designers to ensure all business and product design requirements are captured and documented in the user stories with well-defined acceptance criteria.• Worked very closely with the engineering team to document detailed technical requirements. • Assisted with managing scrum calls and prioritizing backlogs.• Created test plans for the QA team and wrote preliminary test cases. • Performed testing of new application functionality. Analyze and mitigate issues identified during testing.• Ran UAT and conducted demos to show completed product features.• Triaged defects found in the product to make sure critical issues are fixed promptly• Assisted in the creation of product/training documentation and release notes• Translated and presented user issues to the development team and followed through on their implementation in the enhancement’s releases.

Senior Software Quality Assurance Engineer, Teletrac Navman, Fortive CorporationOctober 2014 – March 2017• Senior Quality Assurance Engineer primarily focused on end-to-end software and hardware testing, for a top global Telematics (IoT for vehicles) SaaS GPS based fleet and asset management provider.• Led QA functional testing for Workflow delivery management system.• Created and executed over 1000 test cases for the development and release of government-mandated Electronic Logging Device (ELD) solution. • Closely collaborated with global Product and Engineering teams for requirements analysis and test planning. Advocated for QA processes and best practices according to Agile methodologies. • Estimated and prioritized tasks for QA efforts during sprint planning.• Setup and executed End-of-Sprint demo and “live” test drives to Product and Leadership teams.• Created, executed, and maintained detailed manual and automated test cases with TFS, Test Manager, and Postman.• Executed functional and integration hardware device testing to ensure continuous quality in a complex multi-tier environment.• Executed SQL queries to test database results, REST API testing using Postman and home-grown tools. • Performed log verification analysis with Linux (Grep/AWK).• Created and executed detailed test cases covering user experience, user interface, architecture, APIs, FedRamp, HOS requirements. GPS Device Logs verification from AWS services.

• Responsible for testing Campus Clarity project• Working closely with product manager and development team during planning new sprints• Creating and maintaining user stories and test cases in Rally, performing regression, integration, and platform testing to certify the stability and usability of software systems• Testing to ensure compliance with standards for assistive technology and tools (Section 508, WCAG)• Proficiency in functional and system testing, regression, user acceptance (UAT), load testing and security testing, browser compatibility, and 508 compliance testing using JAWS, NVDA, and Voice Over

Software Quality Assurance Automation Engineer, SQA SolutionJanuary 2014 – May 2014• Automated system setup and configuration to eliminate the need for manual work using Java and Selenium WebDriver• Automating system GUI testing using Selenium WebDriver, Selenium IDE, and TestNG• Creating and maintaining both automated and manual test plans, maintaining knowledge base for test environments setup and configuration instructions• Performing setup and maintenance of QA Lab and all application from scratch• Preparing technical environment set up for every test according to the test case conditions• Designing product enhancements and additional requirements

• Working with large e-commerce sites across multiple domains worldwide• Multi-language domains and secure transactional gateways • Performing functional, smoke, regression, ad-hoc, and release testing for both web and mobile devices• Writing detailed test cases and test plans based on product requirement documentation (PRD)• Executing test cases and logging detailed bug reports with steps to reproduce, using: JIRA, TestRail, Fiddler Debugger, HTTPFox Debugger, Firebug, GA Tracking • Scrum meetings and daily team stand-ups

Software Quality Assurance Engineer, Ricoh-EWS, Inc.May 2012 – February 2013 • Working with Ricoh eQuill E-Ink tablet• Performing regression, software, hardware, functionality, and ad-hoc testing for both web and mobile devices. Cross-browser, platforms, and OS (Win, Mac, Mobile OS, OS Linux) testing• Functionality testing of mobile hardware against Cloud server• Ad-hoc testing for Android tablets for basic EWS application functionality• Mobile device off-site testing for roaming configuration and features builds to mobile device• Writing detailed test cases and test plans based on product requirement documentation (PRD) • Logging and maintaining detailed bug reports with steps to reproduce, and track item completion