Vanessa Díaz Rodríguez Email & Phone Number

Berlin, De

Berlin, Germany

As a Sales Floor Manager at Abercrombie & Fitch in the Mall of Berlin, I lead a dynamic team in delivering exceptional customer experiences while driving sales performance. My role involves overseeing daily store operations, optimizing visual merchandising, and ensuring that our team consistently meets and exceeds sales targets. I am passionate about mentoring and developing staff, fostering a collaborative and customer-centric environment. By aligning team efforts with company goals, I contribute to Abercrombie & Fitch’s reputation for high-quality service and fashion-forward offerings.

Berlin, Germany

As a full time Key holder at Hollister, I have played a pivotal role in driving business growth through effective leadership and a commitment to delivering an exceptional customer experience. Some of my key responsibilities include:-Led business growth through effective leadership and exceptional customer experience.-Ensured impeccable store presentation and supervised sales floor to enhance shopping environment.-Achieved key performance indicators (KPIs) contributing to overall sales performance. -Oversaw store and stockroom operations for efficient inventory management.-Managed staffing, scheduling, and payroll to optimize team performance and operational efficiency.As a team leader at Hollister, successfully help a team to exceed our 2M sales target, achieving nearly 3M through effective leadership, team collaboration and strategic decision-making.

Experience in the cargo fast and time critical logistics industry as an OBC Freelance International On Board Courier, where I provide services in time critical situations to various companies within a variety of industries across the globe. Accurate and self-onboard Courier skilled at performing various delivery duties, communicating with customers, and executing multiple administrative tasks. Possess great communication skills, a highly professional attitude, and a significant ability to work and perform well independently.

Madrid Y Alrededores, España

Managed a portfolio of premium European fashion brands, ensuring the alignment of collections with market trends and customer profiles, while supporting buyers in selecting and reordering key items that matched both fashion-forward trends and commercial targets.Led commercial negotiations between brands and multi-brand stores, securing favorable terms for both parties while ensuring alignment with sales targets and brand strategy.Coordinated cross-functional teams, acting as the main liaison between brands and store buyers, while ensuring smooth communication and problem-solving related to logistics, returns, and product presentation.Developed and executed annual sales strategies that resulted in sustained client retention and revenue growth, focusing on delivering tailored product selections and exceptional service.

Bogotá D.C., Colombia

Monitored inventory levels, managed supplies, and conducted comprehensive inventory checks to ensure optimal stock levels.Handled financial operations, including managing operating accounts, maintaining the cash book, overseeing safe and cash deposits, and contributing to budget development for the store.Led social media, email marketing, and website management to enhance brand visibility and customer engagement.Supervised workshops and developed detailed technical data sheets to support product knowledge and sales efforts.Curated product assortments, fostered strong relationships with suppliers, and negotiated favorable terms to optimize product offeringsp.

Bogotá D.C., Colombia

Administration and accounting management, database and personnel management.

Master'S Degree, Digital Marketing

Master Of Arts - Ma, Design And Applied Arts, Textile And Surface Design

Bachelor Of Arts - Ba, Fashion/Apparel Design, Fashion And Pattern Design