-Managed the development and international rollout of a CRM platform for municipalities in Brazil, South Africa, and Eastern Europe, processing data from over 200,000 users-Developed and implemented a new WMS, which streamlined inventory processes and reduced order inaccuracies by 20%-Managed the migration to AWS, increasing infrastructure capacity by 30%, increasing user traffic without additional costs-Managed the integration of IoT devices with a mobile app for real-time asset tracking, increasing operational efficiencyAWS API Gateway, AWS Cloudfront, AWS RDS, AWS Route53, AWS EC2, AWS Lambda, AWS Quicksight, AWS CloudWatch, AWS CloudFormation, AWS Workmail, AWS Pinpoint

-Implemented a $500,000 CRM platform resulting in a 20% reduction in customer response times and 15% operational costs decrease-Developed IT solutions for 20+ shelters, optimizing operations and streamlining animal adoption-Deployed a data tracking platform across 5 countries, providing real-time operational insights and improving decision-making for clients

-Designed a cloud-based CRM system used by veterinary clinics in multiple countries, improving client management efficiency by 30%-Reunited 500+ lost animals within 4 months of launch, demonstrating technical expertise and user-centric design-Managed server infrastructure to ensure 99.9% uptime, maintaining data security and system reliability

-Developed and prepared over 50 laboratory exercises, significantly enhancing students' hands-on learning experience and facilitating a deeper understanding of computer science concepts-Partnered with over 10 faculty members to innovate and implement teaching solutions, resulting in a 20% increase in student engagement and satisfaction with the curriculum