Determined testing requirements, objectives, and scope by effectively encapsulating project nuances. Evaluated testability, environment readiness, and connectivity through close collaboration with Business and IT teams while promoting testing effectiveness. Prioritized testing activities to ensure alignment with project objectives and risks. Gathered and delivered regular quality metrics dashboards to clients and senior leadership. Proposed scope of automation efforts, recommended appropriate tools, conducted feasibility evaluations, and presented successful proof-of-concept demonstrations to clients.• Formulated and executed quality assurance practices and protocols for project lifecycle.• Ensured delivery of testing milestones, activities, and tasks within established deadlines.• Orchestrated creation and refinement of test strategies and plans, acquiring stakeholders’ approval.• Identified opportunities for test project automation and instigated establishment of automation environment.

Oversaw all facets of project from initiation to execution within scope, cost, and schedule constraints by liaising between company and Client. Managed and coordinated entire project lifecycle, including planning, strategy creation, requirement analysis, test planning, test case documentation, reviews and approvals, test reporting, defect management, and triaging. Supported production deployments and managed production validations. Conducted quality audits and reviews by managing end-to-end risk mitigation plans. Prepared and disseminated progress reports and detailed metrics to leadership.• Assisted insightful, informed decision-making by publishing detailed reports.• Facilitated customers by ensuring delivery of exceptional service and implementing best practices

Suggested effective solutions to identified problems through close coordination with subject matter experts and business analysts. Empowered users to navigate system effortlessly and enabled application self-study by crafting user training manuals. Managed defects efficiently, oversaw production setup and checkout, and offered unwavering warranty support. Spearheaded all aspects of communication, estimation, and project delivery. Enhanced understanding of company rules and regulations by conducting training program for new team members. Led and oversaw performance of eight-member testing team to ensure optimal data migration, enhancements, web testing, and maintenance projects. Generated and disseminated periodic reports to all stakeholders to ensure transparent and informed decision-making.• Enforced compliance of all testing deliverables with company policies and procedures.• Met business users’ challenging needs by developing and executing various project plans.• Drove long-term customer satisfaction by efficiently addressing queries and delivering proactive support.• Created comprehensive project plan, formulated strategic test strategy, and meticulously analyzed requirements.• Established standardized framework for testing team by documenting essential processes, procedures, and guidelines.• Aided seamless integration of policy management system with external systems by designing/testing system process flows

• Dotted line offshore team management (12 members) to address requirement clarifications, technical issues & defect resolution• Setting daily goals & targets, developing standards, processes & procedures, review of daily test deliverables, defect tracking & management• Report and metrics creation for periodic project meetings with leadership.• Extensive hands-on expertise with requirements review, design analysis, test planning and execution

• Requirements analysis, test scenario identification, test case creation and review. Test execution, defects reporting and tracking• Active contribution in defect prevention, configuration management & change management activities.• Documented severity 1 & 2 incidents with resolution in the growing knowledge database• Performed periodic regression tests using QTP to validate defect fixes, enhancements and existing functionality