Vahid J. Email & Phone Number

Toronto, Ontario, Canada

Canada

Provided tutorials, help sessions, and labs, to support students throughout the following courses:• Business Communications Networks: Intro to data communications / Network fund. concepts / Network design and technologies / Network security management• Cybersecurity Management: Information security standards / Risk analysis frameworks / Access control / Authn mechanisms / Data encryption / Security in the wireless, cloud, and IoT / Payment security compliance• Application of Information Technology for Business: Decision-making IT tools in an organization / Business applications and databases / Business Intelligence, and Performance Management Concepts• Supply Chain Management: Procurement and sourcing / Demand planning / Inventory management / Transportation and logistics / Warehouse and distribution management / Quality control / Supplier relationship management• Operational Excellence and Lean Six Sigma: Business process improvement best practices, tools and techniques / KPIs / OKRs• Statistics for management: Business statistical tools and methods / Data exploration / Descriptive statistics / Applications of random variables / Process control / Quality improvement

Tehran Province, Iran

Upgraded information system management through the following activities:• Designed and conducted risk management, vulnerability assessment, and incident response workgroups using data analysis and business applications including Microsoft CRM to serve business continuity.• Define cybersecurity strategies in line with organizational context and strategies, set OKRs, and monitored KPIs to measure system effectiveness.• Implemented change management, and performed change advisory board (CAB) meetings using Microsoft Azure DevOps to keep minimum negative change consequences with maximized stakeholder satisfaction.• Designed, modeled, and implemented policies and procedures in line with the IT requirements to serve and maintain the company information management system compliance. • Control projects based on NIST 800-53, ISO 27001, ISO 9001, COBIT, and CIS controls to improve information security management development. • Designed IT service portfolio management based on ITIL4 to fulfill IT and application service request management.• Developed and maintained comprehensive disaster recovery plans (DRPs) and BCPs to maintain company value chain resiliency.• Audited information system management compliance, and defined measures based on none conformities and potential improvement points.

Provided automative after-sale service through the following roles and responsibilities:• Implemented a demand forecasting system to improve inventory management using advanced statistical modeling techniques and SQL queries to extract and analyze data from multiple sources.• Developed and maintained regular reports to track and analyze trends in demand, and collaborated with cross-functional teams to ensure that inventory levels met business needs.• Utilized SWOT analysis to develop targeted business objectives that leveraged the company's capabilities aligned with market opportunities. • Optimized pricing to meet market goals using advanced Excel functions to analyze, interpret data and identify pricing trends. • Developed and implemented targeted marketing campaigns that leveraged customer insights resulting in an increase in profits of key stakeholders ensuring that pricing strategies were aligned with business goals.• Generated an annual business plan conducting feasibility studies to assess the potential of new products and initiatives, and used data analysis and financial modeling to create managerial reports that tracked progress and identify areas for improvement that ensured the success of our core activities.• Utilized ARIS methodology and RACI matrix to simulate spare parts processes resulting in improvement in efficiency, reduction in costs, and increase in customer satisfaction and company revenue.

Identified business and information security requirements through interaction with a wide range of organizations and clients, my main tasks were as follows:• Modeled and optimized business processes using BPM tools to provide IT Master Plan data visualization techniques to identify bottlenecks and develop process improvements that leveraged technology migrating from As-Is to To-Be level.• Designed and implemented procedures and policies based on ISO 27001, PCI-DSS, NIST, and ITIL conducting a risk assessment to upgrade the information security management system.

Master'S Degree, Faculty Of Engineering - Systems Science, A

Bachelor'S Degree, Engineering/Industrial Management, B+