Vahid Chaghajerdi Email and Phone Number
Vahid Chaghajerdi personal email
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With over 25 years of experience as an ICT Engineer and Project Manager, I’ve worked across a wide range of industries and business models, delivering tailored solutions to help businesses thrive. My journey spans technical roles and leadership positions, giving me a well-rounded perspective on how technology supports business growth.Key areas of expertise: - Business-aligned IT & ICT project management. - Business Phone System and UC Solutions (Mitel, 3CX, Alcatel-Lucent, Panasonic). - BPO, Call Centre & Contact Centre; Technical Solutions & HR Management. - VoIP software and hardware, SIP protocols. - CRM tools and call/contact centre solutions.Holding an MBA in Business, Management, and Marketing, I combine technical expertise with strategic insight. I specialise in helping businesses invest in the right technology - solutions that are practical, efficient, and tailored to their unique needs. My focus is on ensuring businesses optimise their existing systems, avoid unnecessary complexity, and achieve measurable improvements in productivity and ROI.If you’re seeking an ICT professional who can align technology with your business goals, I’d be delighted to connect.
Callpro Australia
View- Employees:
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Business ManagerCallpro Australia Jan 2024 - PresentSouth Australia, Australia -
3Cx Application And Support SpecialistCybersquad It Consulting Jun 2022 - Feb 2024Adelaide, South Australia, AustraliaCyberSquad IT Consulting, with offices in South Australia and Tasmania, is a 3CX Gold Partner and IaaS (Infrastructure as a Service) provider specializing in IT managed services for the healthcare sector and medical centres across Australia.* Carrier Change Execution: Planned and executed a seamless carrier transition from a reseller to a wholesale account, achieving a 70% reduction in telco costs. Ensured uninterrupted service for medical centres, focusing on meticulous number porting and service migration.* SA's Hospital Phone System Migration: Successfully migrated South Australia's hospitals phone system from Mitel MiVoice to 3CX across eight sites.locations. Configured both Mitel and 3CX PBXs to maintain active services, managed number porting, and ensured uninterrupted connectivity for the enterprise.* Municipality Phone System Upgrade: Led the upgrade of a local municipality's phone system to 3CX for over 100 remote/hybrid and 70 hotdesk users. Orchestrated the porting of over 300 numbers from Telstra without any service interruptions. -
Voip Solutions ManagerBreeze Connect Jun 2020 - May 2022Adelaide, South Australia, AustraliaBreeze Connect, powered by Leader, is Australia's largest channel-only IT distributor, with offices in five major states. I started as L1/L2 helpdesk support, was promoted to Support Team Leader, and later became VoIP and UC Solution Manager.* Upstream Telco Migration: Planned, managed, and executed the migration from a Tier 2 to a Tier 1 upstream Telco carrier. This involved transitioning around 1,000 reseller accounts, over 3,000 customer/end-user accounts, and more than 50,000 phone numbers/DIDs with minimal downtime and workload for our reseller network.* Technical and Sales Training: Conducted regular technical and sales training on 3CX, VoIP, and UC products and services for account managers and resellers across Australia. -
L3 Voip Sales And Technical SupportBreeze Connect Oct 2019 - Jun 2020Adelaide, Australia -
Board MemberBaran Communication Center (Barancc) May 2019 - Sep 2019Tehran Province, Iran -
Sales ManagerBaran Communication Center Apr 2015 - Apr 2019Tehran Province, Iran -
Founder & Technical ManagerBaran Communication Center Mar 2012 - Mar 2015Tehran Province, IranBaran Communication Centre (BaranCC), established in 2011, is the official distributor of 3CX Phone System and Call Centre Solutions, Fanvil IP-Phones, beroNet GmbH SIP and ISDN gateways, and the exclusive distributor of Accutone CC&O headsets and call centre accessories in the Iran region.* Call Centre Outsourcing: Managed the call centre outsourcing services for one of Iran's largest IT warranty and service providers, ensuring high-quality customer support and operational efficiency.IT and ICT Consultation:* Provided professional consultation to both government and private sectors on IT and ICT projects, offering strategic insights and technical expertise.* Call Centre and Contact Centre Design: Delivered professional design and procurement consultation for call centre and contact centre projects across the country, enhancing operational capabilities and service delivery. -
Computer Network AdministratorPishro Control Saman (Pcs) Jul 2011 - Mar 2012Tehran Province, Iran -
Senior Voice & Data Project ManagerXira Corporation Nov 2008 - Mar 2011Tehran Province, IranMitel Networks IP-Telephony and Call Center Solutions Exclusive Distributor in Iran
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Network EngineerPars Saman May 2006 - Nov 2008Tehran Province, IranOil and Gas Telecom Projects EPC Contractor -
Telecom & Phone System | Installation & SupportXira Corporation Sep 1999 - Apr 2006Tehran Province, IranMitel Networks Digital/IP Telephony Solutions
Vahid Chaghajerdi Skills
Vahid Chaghajerdi Education Details
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Bahar Business SchoolBusiness, Management, Marketing, And Related Support Services -
Information & Communication Technology (Ict) -
Computer Hardware Technology/Technician
Frequently Asked Questions about Vahid Chaghajerdi
What company does Vahid Chaghajerdi work for?
Vahid Chaghajerdi works for Callpro Australia
What is Vahid Chaghajerdi's role at the current company?
Vahid Chaghajerdi's current role is ICT Engineer & Project Manager | 25+ Years in IT & Telecom | Helping Businesses Maximise ROI by Implementing Just-Right Technology for Optimal Efficiency.
What is Vahid Chaghajerdi's email address?
Vahid Chaghajerdi's email address is va****@****ail.com
What schools did Vahid Chaghajerdi attend?
Vahid Chaghajerdi attended Tafe Sa, Bahar Business School, University Of Applied Science And Technology, University Of Applied Science And Technology.
What are some of Vahid Chaghajerdi's interests?
Vahid Chaghajerdi has interest in Children, Environment.
What skills is Vahid Chaghajerdi known for?
Vahid Chaghajerdi has skills like Voip, Telecommunications, Telephony, Management, Ip, Wireless, Sip, Unified Communications, Networking, Product Management, Network Design, Troubleshooting.
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Vahid Chaghajerdi
Adelaide, Sa
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