McColl's Transport, Geelong, Victoria• PROJECT: Successful implementation of ERP system (Trimble) for McColl’s Transport.• Business Solutions were provided for Planning Tool, Mobility Solution, Order ManagementSystem, Accounting System, Asset Management System(integration) and Customer Portal.• Determined project scope, stakeholders and their needs and, took ownership of tasks in agilemethodology for project completion in collaboration with project managers and analysts.• Gathered information and captured existing business processes from stakeholders byconducting interviews, workshops and meetings.• ETL and maintained companywide master data for McColl’s keeping data integrated acrossmultiple systems and data warehouse using SQL data analysis and Microsoft Excel.• Re-engineered new business processes based on existing technical/business workflows to bestsuit with the assigned solution requirements.• Conducted gap analysis to design the solution, with periodic reviews and maintained alldeliverables to offer stakeholder’s references.• Worked closely with vendors (Trimble/Synergize/Custom Developers), system implementorsand support teams for systematic management of development and support requests.• Developed reports, dashboards, automatic triggers, email and alerts using SQL, storedprocedures and SAP Crystal reports for various Stakeholders.• Trained users in different departments assisting with “How-to Docs” and standardizingprocedures across the organization between 3 divisions.• Implemented and maintained dashboard and screen designs for all users based on their rolesand responsibilities and maintaining system and application configuration settings.

Enhancing the experience of customers on a daily basis while finalizing their purchases at the store.

• Understanding and analyzing data for business clients - McColl's transport (dairy division), a client of ORTEC.• Developing a Cost-to-serve metric model • Offer recommendations to improve business operations and minimize costs.

• Creating and designing one business idea based on trends.• Developing a minimum viable product for a business idea in one month.• Leading a team of 4 members for planning and executing the business idea.

Campaign Specialist / Account Manager - Google Ads. Job Responsibilities: Maintain professionalism with customers by providing tailored solutions to the clients. Process: Manage and coordinate with internal/ external clients to plan and fabricate marketing campaigns and help them achieve their Business Goals using products like Google Ads, Google Analytics, Merchant Center, and more. Teleperformance is a Official Vendor Partner with Google after the acquisition of Intelenet.

Google Ads: Campaign Specialist and Intellinet were acquired by Teleperformance later on.• Served thousands of Pinnacle and Tier-1 customers from both the Indian and Australianmarkets.• Mentored and managed 400 accounts every week combined markets.• Understanding goals and suggesting the most suitable (1-10) campaigns for business.• Considering allocated budgets and campaign requirements - the aim was to help thousands ofcustomers accomplish goals as well as increase revenue for Google by upselling.• Created strategies post deep analysis from Google Analytics, Merchant Center, and offline data.• Awarded best performer for the month of December for the annual year of 2018.

Worked as a Team Coach - AdWords associate at Google (Vendor)• Served thousands of pinnacle and tier-1 customers from the North-American market.• Promoted as a Team Coach in 9 months from outset work at Google.• Managed a team of 30 employees ensuring outstanding results for each employee andconsidering the growth of team members as well as mine.• Evaluating multiple keywords, bidding strategies, and goals for Google Ads accounts inthe portfolio.

- Employed for 7 months under the marketing department as an intern.- Formulating 3 strategies based on company surveys through the primary sources.- Gathering and collecting information from radiology labs based on surveys.