Vaibhav Phale Email and Phone Number

Manager Institutional Business

Strategic Account Manager for Enterprise Vertical of Dimension Data India Pvt. Ltd. at Pune (Maharashtra, India) - Primary focus is be on new business while ensuring existing relationships are maintained. - Responsible to understand, appreciate and conform to global sales processes that ensure achievement of critical performance metrics like revenue and gross margin.- Client centric work to ensure timely attention to any CSAT issues in the assigned accounts. - Work with… Show more Strategic Account Manager for Enterprise Vertical of Dimension Data India Pvt. Ltd. at Pune (Maharashtra, India) - Primary focus is be on new business while ensuring existing relationships are maintained. - Responsible to understand, appreciate and conform to global sales processes that ensure achievement of critical performance metrics like revenue and gross margin.- Client centric work to ensure timely attention to any CSAT issues in the assigned accounts. - Work with different OEMs like CISCO, Dell, EMC, VMWare etc to sell their products along with DD solutions. Show less

Responsibilities:• Part of ‘Office Products & Services’ Team of Ricoh India Ltd. • Acquisition & Retention of the acquired clients in the territory. Coordinating with the major account extension offices in the region. • Apart from routine business responsibility, I am handling Nagpur location/office administrative responsibilities also as an addition. • Being Senior Territory Manager, I am responsible for Business Expansion in the assigned territory. • Responsible for… Show more Responsibilities:• Part of ‘Office Products & Services’ Team of Ricoh India Ltd. • Acquisition & Retention of the acquired clients in the territory. Coordinating with the major account extension offices in the region. • Apart from routine business responsibility, I am handling Nagpur location/office administrative responsibilities also as an addition. • Being Senior Territory Manager, I am responsible for Business Expansion in the assigned territory. • Responsible for increasing the RICOH MIF (Machine in Field) for products like BW MFPs, Colour MFPs, LPs, Projectors, PP, IWB, UCS etc. • Also responsible to grow Ricoh’s SI (system integration) business directly & with the help of partners. • Working directly with customer, partners & other OEMs as well. • Coordinating with the Service Delivery Team ensuring best services to clients. • Providing best & suitable Maintenance Solution to customer. Show less

• Part of System Integration & Maintenance Services of Global Infrastructure Services Division • Being Account Manager, I am responsible for generating New Business as well as Retention of Existing Business. • Understanding the IT Infrastructure & the components of the IT Infrastructure of client and suggesting the best solutions to maintain the high availability of the same.• Providing customized IT support solutions to the clients according to his requirement & expectations… Show more • Part of System Integration & Maintenance Services of Global Infrastructure Services Division • Being Account Manager, I am responsible for generating New Business as well as Retention of Existing Business. • Understanding the IT Infrastructure & the components of the IT Infrastructure of client and suggesting the best solutions to maintain the high availability of the same.• Providing customized IT support solutions to the clients according to his requirement & expectations • Handling diverse Services portfolio of over 30 OEMs across Software, Platform, Storage, Networking, Security, Emerging Technology & Database. • Arranging, organizing & providing the support solutions to the Client for Hardware as well as Software products. • Providing cost effective support & services solutions to client ensuring growth in revenue and profit to the organization. Show less

• As a part of Dollar Team of RDPL (Redington Distribution Pte. Ltd.), I was responsible for all the USD transactions (Imports) in West (Except Mumbai & Gujarat). • Sale & Distribution of the IT products to the customer through channel partners & directly to the end customer. • Managing the complete supply chain for the customer outside his organization to ensure its smooth functioning. • Coordinating with different levels of management inside & outside the organization to ensuring… Show more • As a part of Dollar Team of RDPL (Redington Distribution Pte. Ltd.), I was responsible for all the USD transactions (Imports) in West (Except Mumbai & Gujarat). • Sale & Distribution of the IT products to the customer through channel partners & directly to the end customer. • Managing the complete supply chain for the customer outside his organization to ensure its smooth functioning. • Coordinating with different levels of management inside & outside the organization to ensuring smooth transaction process.• Regularly coordinating & working with different departments situated at different biological locations (e.g. Business & Shipping Division based at Singapore and Credit & operations based at Chennai). • Coordinating with different organizations for every transaction : Purchase department of Customer – Channel Partner – Manufacturer (Vender) – Freight Forwarder – Custom House Agent (CHA) – Finance Department of the Customer – Banks/Financial Institutes.• Achieving both Bottom Line Targets (Revenue Generation) as well as Top Line Targets (Increasing Turnover) for the organization. • Deciding the credit period/terms to be offered to the New customers & taking decisions on the extension or cancellation of the credit terms with the existing customers. • Following up with the customer for the payments & taking care of the receivable part also for the region.• The role includes the Relationship Management role while managing & dealing with the Key Accounts for the generation of regular business from them. • Includes the responsibility of retention of the existing clients as well as acquiring the new & competition accounts also. • Multiproduct/Multi-brand activity at one time: HP, IBM, NetApp, Apple, SUN, Fujitsu, APC-MGE etc.• Drive business with minimum intervention of Superiors.• Reporting to the Business Head directly to Singapore. Show less

• Managing & maintaining the diverse product basket..• Acquisition of worthy (HNI) customers & traders (self sourced clients)• Meeting & educating the new customers, Non-Traders & Stop Traders to make them start trading & generating revenue for the company.• Organizing the customer education programs & Financial Planning sessions for existing as well as new clients • Selling 3-in-1 & ATS accounts & cross selling Life Insurance & General Insurance • Selling PMS products… Show more • Managing & maintaining the diverse product basket..• Acquisition of worthy (HNI) customers & traders (self sourced clients)• Meeting & educating the new customers, Non-Traders & Stop Traders to make them start trading & generating revenue for the company.• Organizing the customer education programs & Financial Planning sessions for existing as well as new clients • Selling 3-in-1 & ATS accounts & cross selling Life Insurance & General Insurance • Selling PMS products, Mutual Funds & Fixed Deposit schemes etc.• Generating leads for products like LAS, HL, LAP, PL, Credit Cards etc & generate the opportunity to cross sale the GI & LI products. • Working as one stop financial solution provider for the clients. • Promote & push the Financial products of the ICICI like LI, GI, FDs to the clients. Show less