Vaibhav Gupta Email & Phone Number

Singapore

Part of HQ team of UD Trucks International Sales. Responsible for developing strategic and operational objectives across UD network in line with organization overall goal. Key responsibilities are:1. Support and closely work with markets on various retail and network development related topics 2. Ensure markets have the right tools (standards, guidelines, processes, systems, etc.) to steer Importers3. Collaborate with markets in the implementation of key projects (UD Road Support, customer satisfaction, service planner, audits, KPIs, incentive schemes, etc.)4. Continuously interact with markets to monitor and follow up on key activities (QR audits, customer satisfaction measurements, operational efficiencies, etc.)5. Work with the central project team on developing the strategy related to Incentives, Signages, Customer Satisfaction Index, KPIs, etc.)6. Support markets to create a long-term network strategy plan to secure immediate and future business requirements7. Secure annual business plan and ensure key KPIs are captured 8. Improve management visibility by developing Qlik Sense dashboards/management reports with help of the IT team Achievements:1. Successfully led UD Road Support project in South Africa2. Developed new audit tool for Qualitative Requirements3. Developed and released new dealership facility guidelines4. Standard templates for the business plan and retail network strategy

Chennai

Was heading Network, Marketing and Training department for five countries; Sri Lanka, Nepal, Bhutan, Myanmar & Bangladesh and 2 brands: FUSO and BharatBenzKey Responsibilities:1. Accountable for Prospecting, shortlisting and onboarding Group Distributor in target markets2. Manage & drive programs to develop market specific network of Sales, Service & Spares outlets towards achieving high growth with low capex i.e. within agreed time, cost and objectives3. Designing, developing and maintaining the dealership process (including its sales, services, end to end solution regular sending weekly and daily reporting, taking proper actions to close gaps)4. Derive, monitor and implement dealership standards across network to increase customer satisfaction5. Identifying, aligning and ensuring country wise trainings are organized in consultation with Sales & Customer service 6. Preparing GD's for external dealership standard and compliance audits by proactively conducting Internal audits and closing identified gaps 7. Ensure a sustainable environment of Compliance and Integrity in area of responsibility by providing regular trainings8. Conducting compliance due diligence and Integrity checks of group distributors 9. Ensuring adherence and implementation of Compliance Management System at Distributors 10. Continuously monitor existing DA and ensuring on time renewal / modification of contracts 11. Conducting various marketing activities engaging customers to build long term relationship Achievements:1. Launched BharatBenz brand in Bhutan within 4 month of issuing LOI2. Re-launched FUSO Brand in Bangladesh3. Introduced market specific Innovative and cost efficient network solutions (e.g. Flying doctors/ Containerize workshops, Containerize showrooms & Service Touch Points) in markets4. Sri Lankan business partner won Best Marketing award out of 162 countries in International Distributor Conference FUSO 2016

Chennai Area, India

1. Accountable for Prospecting, shortlisting and onboarding Group Distributor in target markets2. Derive, monitor and implement dealership standards across network to increase customer satisfaction3. Preparing GD's for external dealership standard and compliance audits by proactively conducting Internal audits and closing identified gaps 4. Ensure a sustainable environment of Compliance and Integrity in area of responsibility by providing regular trainings5. Conducting compliance due diligence and Integrity checks of group distributors 6. Ensuring adherence and implementation of Compliance Management System at Distributors 7. Continuously monitor existing DA and ensuring on time renewal / modification of contracts (DA, LTCA, TUA etc.) by aligning all T&C’s with all stakeholders8. Conducting various marketing activities engaging customers to build long term relationship

Chennai, Tamil Nadu, India

Role Description: Planning & effectively managing the entire supply chain from supplier raw material planning to finished parts delivery to the point of usageRole Highlights: • Managing 386 parts from 53 suppliers spread across 12 cities with AVOB of INR 1760 mn • Material Planning, Scheduling and making logistics arrangements of domestic parts from various suppliers across India• Ensured a lean supply chain by managing all bottlenecks at various stages of supply chain• Managed all activities that control the material and information flow from DICV to suppliers and vice-versa • Fulfilled the material requirements on daily, weekly and monthly basis by coordinating with manufacturing , logistics & production planning departments• Define Inventory terms, Packaging loop qty and maintain safety stock at supplier end for smooth & timely flow of material • Conducted route survey and optimization route in order to reduce overall logistics cost• Designed network plan & define pick up frequency for 202 suppliers across India based on projected volumes • Conducted On Site Assessment (OSA) of suppliers as a core team member during supplier selection• Single point of contact to resolve supplier issues related to payments, debit notes, C forms, material in-warding, etc.• Defined MRP Process for all the “Non Production Material” suppliers and brought down the inventory level to 20-25% from 150%• Implemented “Supplier Rating System” for all Indian suppliers and improved delivery & quality of service to reduce downtime by 15%• Conducted Logistics Process Audits at supplier end to evaluate the process compatibility and capacity ramp up capability of suppliers• Hands On experience on SAP MM Platform• Worked cross-functionally with Business Development, Production, Marketing, Finance and other teams on a regular basis

Ahmedabad, Gujarat, India

Role Description:Increase organizational revenues by increasing customer / client base and registering organization in regional / divisional offices of Insurance companies (Motor Division)Role Highlights: • Business development through conceptualizing and making market pitches and presentation, cultivating client relationships, assist in responding to RFPs• Study market, competitor and keeping update on industry trends• Stay interactive with our top clients- inquiry, presentations over the phone, analyst meetings, etc.• Redefining and developing new operational processes for organization• Proven skills in breaking new accounts, driving revenue growth & conducting opportunity analysis

Bhiwadi

Role Description: Assist production head in achieving monthly production targets Role Highlights: • Supervising 2 production lines deploying more than 70 employees.• Overseeing overall procurement activities, implementing effective techniques to bring efficiency in operations, improving quality standards & achieving maximum cost savings.• Managing overall operations with a view to ensure timely accomplishment of production targets within the time and cost parameters.• Proactively identifying areas of obstruction / breakdowns and taking steps to rectify them.

Master Of Business Administration (M.B.A.), Marketing And Finance

B E, Mechanical

Education record