Liaise with customers to resolve any issues affecting timely deliveries.Manage all incoming calls and book jobs simultaneously.Complete daily timesheets for haulage side deliveries.Upload and index PODs (Proof of Delivery) to the jobs.Greet all visitors and assist with various office tasks as needed.Make customer care calls to ensure satisfaction and address any concerns.Demonstrate strong multitasking abilities by efficiently managing multiple responsibilities and maintaining high standards of service.Exhibit excellent organisational skills, ensuring all tasks are prioritised and completed efficiently.Collaborate effectively with colleagues to achieve team goals and ensure smooth operations.Adapt quickly to changing priorities and environments, maintaining productivity and effectiveness.

Liaised daily with various hotel chains to ensure the timely delivery of orders.Oversaw the customer service cycle, from purchase to preparation and delivery, ensuring products met high standards of quality before leaving the business.Worked in collaboration with production and transport departments to check stock levels and delivery capacity.Demonstrated exceptional attention to detail, ensuring all tasks were completed accurately and to a high standard.Collaborated effectively with colleagues across departments to achieve seamless operations and meet customer needs.Responsible for HR administration, including managing joiners and leavers and processing payroll, ensuring consistent accuracy.Demonstrated strong organizational skills, ensuring all HR and payroll tasks were prioritised and completed efficiently.Adapted quickly to changing priorities and environments, maintaining productivity and effectiveness.

Worked within a fast-paced environment, preparing orders in readiness for outgoing deliveries.Ensured stock was prepared to the highest standards, to meet customer needs.Worked within a close team, supporting each other to ensure deadlines were met.