Sport Chek, Canada's largest premier sporting goods retailer, offers a vast selection of top-quality sports equipment and apparel across 191 stores nationwide, setting the standard for athletic excellence and customer satisfaction.

• Outbound lead conversion across Mumbai and Pune through telecalling• Create sales for new launches• Inbound query management and working closely with operations team for customer Satisfaction• Monitor and optimise lead generation through BTL activations and digital marketing channels• Work closely on the digital marketing campaigns to monitor efficiency and execution• Administer customer satisfaction surveys over phone/through technology support• Work closely with co-founders for new initiatives related to customer experiences

● Revenue Generation - Growing dairy business of Mumbai West region ● Promotional Activities - Organized 300+ successful on ground marketing activities● Represented POC at Indian Dairy Expo Participating in exhibitions at Mumbai & Pune ● Key Accounts - Handling business accounts with their daily requirements (Trident, CBD…)● Pitched our brand for multiple clients for HORECA business opportunities ● Lead generation – Generating potential leads for B2C market for the new products (POC curd & Ghee) achieved the highest targets amongst the BDOs● Training internes with relevant product information & with the necessary market knowledge

• Competitor Analysis - Identifying key accounts of our competitors and pitch in our product educate them with the benefits which they can be availed • Market Analysis – analyzing market trends & creating suitable products/service for all the age groups • Sales – B2B & B2C 2.7CR• Client servicing - Understanding & resolving the problems and challenges faced by clients• Participating in domestic & international travel fares• Growing business by identifying new sales & business development opportunities • Providing excellent service to maintain a positive reputation for business• Coordinating with clients and backend teams