Vaidehi Patel Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Managed the front desk operations, maintaining a professiona and welcoming environment.• Controlled access to the premises, varifying identities, and issuing visitor badges.• Conducted daily audits of keys and access cards to maintain accurate records and ensuring effective access control.• Performed weekly audits of elevators and intercom systems to prevent emergency escalations and ensure proper functioning.• Provided security assistance to reputable tenants such as PHO, OICR, CCRM, Samsung, Meta, Microsoft, PayPal, UofT, and others.• Demonstrated precise attention to detail while patrolling high-tech laboratories, including Public Health Ontario, Ontario Institute of Cancer Research, Johnson & Johnson Innovation, and others.• Responded to chemical spills, mechanical and electrical room emergencies, and monitored laboratory refrigerator alarms containing important research samples.• Utilized expertise in CCTV surveillance to monitor access control systems and ensure the security of the premises.• Managed access for contractors, maintaining written records of cards and keys signed out, and tracking their locations within the building.• Created and managed access cards for tenants, equipment, and visitors, using Lenel and C-Cure system.• Interacted with building operators to manage building security and perform fire panel maintenance.• Coordinated with building operators and alarm operation company TYCO Fire (Johnson Control) and TFS to prevent fire emergencies and monitor alarm devices.• Demonstrated strong communication skills while interacting with tenants, addressing inquiries, providing assistance, and resolving concerns promptly and professionally.• Proficient in creating and solving work orders, practicing access control by monitoring access card activity in Lenel and C-Cure systems, also experienced in adding new access, removing older access, and activating/deactivating cards.