Vaidehi Wagh Email & Phone Number

Seattle, Washington, United States

• Managing Network Quality programs for global disbursement network of Remitly

• Handled end to end project of CRMNEXT software implementation for Arab Bank of Jordan
• Analyzing client work process, creating BRD and project plan documents, customizing s/w
• Managing gap between clients & developers
• Client negotiation, team dynamics management and after-delivery training to client
• Successfully delivered CRM project for the Bank that optimized process
• Improved productivity & profits by 9% in a quarter & enhanced bank customer’s experience

Mumbai, Maharashtra, India

• Understanding client requirements and key problem areas by studying product lifecycle
• Preparing SOW, SOP, BRD and helping developers in optimization of ACL software
• Extensive work on agile and hybrid management technology

Pune Area, India

• Strategic planning & analysis of production data using SAP (MM & PP)
• Handled vendor management & onboarding.
• Performed gap analysis of procurement vs requirement data
• Data processing that early highlighted inventory issues
• Automated excel reports to save one FTE and generate more accurate & timely reports

Pune Area, India

• Collaboratively worked on planning & managing severity cases
• Incident management of apps & tools used by ABB Inc. in their Infrastructure services.
• Risk & failure analysis and mitigation plan for tools and applications

Pune Area, India

• Worked on Engineering Change Orders (ECOs) & Manufacturing Change Orders (MCOs)
• Managed manufacturing sites data across the globe using Oracle Agile PLM and BaaN ERP.
• Handled end to end project along with transition cost planning & resource planning