Vaidik Dubey Email & Phone Number

Pune, Maharashtra, India

As a Customer Operations Analyst at Forma.ai, I manage diverse client requests such as commission issues, rate changes, new component additions, bonuses, and commission corrections. I oversee critical deliverables including payroll management, performance reports for representatives and managers, attainment reports, and territory-wise attainments. Additionally, I handle requests for dashboard enhancements and provide detailed performance insights. My role demands strong analytical skills, attention to detail, and a client-centric approach to ensure accuracy and client satisfaction, ultimately driving operational success and fostering strong client relationships.

Pune, Maharashtra, India

As a Customer Operations Analyst Intern at Forma.ai, I act as the direct point of contact for clients, addressing all their requests related to reports, issues, additional information, and features. I manage and deliver key reports, including payroll and attainment reports, and handle any additional reports as requested, ensuring client satisfaction and operational efficiency.

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Bhopal, Madhya Pradesh, India

I was allotted BLOCK 4 in BHEL which was SWM department (Switchgear, Controlgear and Rectifiers manufacturing). Switchgear encompasses switching, control, and protection devices for electrical power systems. Control gear ensures equipment and personnel protection against overloads, short circuits, and abnormal conditions. Rectifiers convert AC voltage to DC voltage in AC drives, facilitating power conversion. Both play vital roles in electrical systems' functionality and safety.

Bachelor Of Technology - Btech, Electronics And Communications Engineering, 9.17

Activities and Societies: I have actively participated in various activities and societies at SRMIST. I served as the Joint Secretary.

High School, 93%

One of the best part of my life comes from this school. I'll always be a Campionite.