I am a Technical Customer Success Manager at Restrata, a leading provider of safety, security, and operational effectiveness solutions for the MENA region. I have over ten years of experience in technical project management, a CPM001 certification, and a PG Diploma in industrial automation.My core competencies include deploying the Restrata Platform, a cloud-based IoT platform that integrates multiple technologies to provide real-time situational awareness, asset tracking, and incident management for our clients. I also consult on complex operations engineering problems, ensure compliance with company standards and regulations, and initiate continuous process improvements. Additionally, I manage diverse teams of professionals, create realistic and achievable project plans, and administer change orders and financial aspects of projects up to USD11.34 million. My mission is to deliver innovative technology solutions that enhance the safety, security, and operational effectiveness of our clients. I am passionate about customer engagement, customer retention, and customer satisfaction.
Listed skills include Management, Microsoft Office, Leadership, Team Leadership, and 46 others.