Vaishnavi Chitte Email & Phone Number
Who is Vaishnavi Chitte? Overview
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Vaishnavi Chitte is listed as Senior Technical Support Engineer at Planful, a with 695 employees, based in Pune/pimpri-chinchwad Area, India. AeroLeads shows a matched LinkedIn profile for Vaishnavi Chitte.
Vaishnavi Chitte previously worked as Technical Support Engineer at Planful and Senior Process Executive at Cognizant. Vaishnavi Chitte holds Bachelor Of Engineering - Be, Computer Engineering, A+ from Savitribai Phule Pune University.
Email format at Planful
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About Vaishnavi Chitte
Hey there,I am a Computer Engineering student who loves to work with Computers. I have been working in Salesforce Tech support since Oct 2019. My current employer is Planful. Being CSE graduate, I look forward to continuing my career in Information and Technology. I have also good communication and writings skills. And hence, I also write contents for marketing websites. Writing short Poems, Designing Wallpapers for my phone and Nature photography are my hobbies. I look forward to grow with knowledge, consistency and hard work. Want to get in touch!? DM me.
Vaishnavi Chitte's current company
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Vaishnavi Chitte work experience
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Technical Support Engineer
CurrentKey Responsibilities-Troubleshoot customer's tenant for any feature malfunction or performance issueAnswer customers Questions as soon as possible to meet SLAWork as single point of contact for all products such as PCR , Dynamic Planning and SpotlightLogin to multiple tenants and tenant admins to setup tenantsCreate new tenants and migrate them to ProdProvide customers access to their respective tenantsCoordinate with CSMs to resolve the queries asapHelp customers update there contract details Coordinate with other teams to debug and analyze errorsPerform sandbox refreshes as required
Senior Process Executive
Key Responsibilities-Working as part of a 'Break-Fix' team to guarantee that transactions in the Customers 'Org' run smoothlyAccepting and acknowledging cases to meet SLA requirementsAssisting customers in understanding the fundamentals of Salesforce and responding to their inquiriesRemotely resolving customer issues via a shared screen sessionSending resolution procedures via email to ensure that customers have everything in writingUnderstanding customers' needs and requests to resolve issues fasterHelping customers connect with appropriate teams to fulfill their requests Case HandoverProviding basic setup and information to customersTo provide transparency, documenting all transactions and interactions in the systemTo achieve CSAT, aiming for a speedy closing and the finest customer experience possibleMeeting CSAT and productivity goals on a weekly basis
Customer Experience Advisor
Key Responsibilities -Assisting a customer in upgrading their plan for the best experienceCustomers were informed about the problem's source and solutions, and they were guaranteedTo improve the customer experience, assisting users with technical questions and requestsTo maintain better user experiences, troubleshooting software issuesKeeping track of the most pressing issues and their resolutions to respond to concerns more quicklyResolving basic technical concerns with mobile devicesMaintained Resolved rates to ensure daily CSAT and monthly targets are metCustomer assistance with plan upgrades and org setup
Colleagues at Planful
Other employees you can reach at planful.com. View company contacts for 695 employees →
Vinay Nimmu
Colleague at PlanfulAndhra Pradesh, India
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HG
Hannah Glass
Colleague at PlanfulRohnert Park, California, United States
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PL
Paul Loasby
Colleague at PlanfulLow Fulney, England, United Kingdom
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DV
Dhanush Vadla
Colleague at PlanfulHyderabad, Telangana, India
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IS
Igor Solovetski, Cpa, Ca
Colleague at PlanfulVancouver, British Columbia, Canada
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VP
Vadlamudi Prathyusha
Colleague at PlanfulHyderabad, Telangana, India
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SC
Sankar Channa
Colleague at PlanfulHyderabad, Telangana, India
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AN
Ankush Nagulwar
Colleague at PlanfulPune, Maharashtra, India
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GT
Gianluca Tatangelo
Colleague at PlanfulMaple, Ontario, Canada
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CC
Chris Chavarria
Colleague at PlanfulNewport Beach, California, United States
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Vaishnavi Chitte education
Bachelor Of Engineering - Be, Computer Engineering, A+
Hsc, Computer Science, A+
Ssc, 10Th, A+
Frequently asked questions about Vaishnavi Chitte
Quick answers generated from the profile data available on this page.
What company does Vaishnavi Chitte work for?
Vaishnavi Chitte works for Planful.
What is Vaishnavi Chitte's role at Planful?
Vaishnavi Chitte is listed as Senior Technical Support Engineer at Planful.
Where is Vaishnavi Chitte based?
Vaishnavi Chitte is based in Pune/pimpri-chinchwad Area, India while working with Planful.
What companies has Vaishnavi Chitte worked for?
Vaishnavi Chitte has worked for Planful, Cognizant, and Tech Mahindra Business Services.
Who are Vaishnavi Chitte's colleagues at Planful?
Vaishnavi Chitte's colleagues at Planful include Vinay Nimmu, Hannah Glass, Paul Loasby, Dhanush Vadla, and Igor Solovetski, Cpa, Ca.
How can I contact Vaishnavi Chitte?
You can use AeroLeads to view verified contact signals for Vaishnavi Chitte at Planful, including work email, phone, and LinkedIn data when available.
What schools did Vaishnavi Chitte attend?
Vaishnavi Chitte holds Bachelor Of Engineering - Be, Computer Engineering, A+ from Savitribai Phule Pune University.
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