Vaishnavi N. Email & Phone Number

Toronto, Ontario, Canada

Primary point-of-contact for CMiC clientsReview client questions and reported problemsInvestigate and resolve client casesTest system scenarios and duplicate issues to resolve client inquiriesConduct web meetings with clients to gather information for investigative purposes and for further assistanceMeet with Product Team members to discuss client inquiriesParticipate in project and team meetings; interact and collaborate with team members as requiredTriage product queues dailyCollaborate on regular basis with IT and DBA teamsAnalyzing and debugging the applicationAddress cases timely and in accordance with client expectationsAccurately interpret and effectively comply with company standards, procedures and policies

Ottawa, Ontario, Canada

Bengaluru, Karnataka, India

Perform exploratory data analysis (EDA) using statistical methods and software tools (e.g., Excel, SQL, Python) to identify trends and insights.Create charts, graphs, and dashboards using tools like Tableau or Power BI to visualize data and present findings clearly.Support data projects by collaborating with team members on developing and implementing data models and algorithms.Conduct research to identify data sources and gather relevant data for specific projects or business needs.Document data analysis processes, methodologies, and results, maintaining accurate records of data sources and procedures.

Master Of Engineering - Meng, Electrical And Computer Science, First Class With Distinction

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, First Class With Distinction