Naveen Vaishnav (He/Him) Email & Phone Number

Sanand, Gujarat, India

Successfully pre-opened the flagship property of the Zinc Journey brand, managed by The Fern (CHPL & CG Hospitality). Led the achievement of key pre-opening objectives, including building a high-performing team, implementing strategic initiatives, and positioning the property within the luxury market. Additionally, I drove guest satisfaction and positioned.

Udaipur, Rajasthan, India

Upon joining the property, which had just concluded a long-term lease, I implemented key policies, procedures, and budgeting strategies, while recruiting and training the right talent. Over the course of two years, I successfully expanded the property from 42 to 69 rooms. Bhairavgarh underwent a comprehensive transformation, evolving from a budget resort.

Kota Area, India

Worked as a pre-opening GM for a upscale standalone hotel in kota, responsibility include setting up SOP, marketing plans, budgeting, administration and hiring. Also took initiative to get the branding on board to bring property on national map.

Mumbai, Maharashtra, India

As Learning and Development Manager, I elevated service standards across all operational departments by designing targeted training programs based on guest feedback and reported issues. I streamlined the onboarding process with a comprehensive week-long induction and orientation program for new staff. Additionally, I closely monitored quality scores from.

Jaipur Area, India

As Director at the International Institute of Hotel Management (IIHM), part of the Indismart Group headquartered in Kolkata with branches across eight locations in India and abroad, my primary responsibility was to ensure the academic program adhered to university guidelines. I maintained high student engagement by ensuring attendance levels remained.

Udaipur Area, India

First property taken over as Management Contract by Clarks under the brand 1589, a 42 rooms boutique situated at a serene location in Udaipur. During the tenure executed various service level agreement across department and vendors. Planned the SOP's for the hotel and managed a team of 55 associates. Responsible for all operational and financial planning.

Udaipur Area, India

A Tea Lounge in the city of lakes, serving Tea specialties selectively chosen from across the globe. Providing best of experience with Food and Beverage, Customized Furniture for comfortable seating, good quality reading material and music to revive.

Jai Mahal, Jaipur

Jai Mahal set amidst 18 acres of beautifully landscaped Moghul gardens, this incomparable Palace dates back to 1745 A.D. A masterpiece in the Indo Saracenic style of architecture, it blends spotlight-grabbing opulence with tantalizing comforts that transport guests to a world of Rajasthan magnificence. It is located downtown, close to the main shopping.

Working in a multi task environment, responsible for all Concierge services and front desk operation. Creating experiences for the guest at Taj Lake Palace, Udaipur. Member Les Clefs d'Or INDIA

Joined the company in Feb 2009 and the only Clefs d'Or Concierge in the entire chain. Worked in close co-ordination with the senior management in laying down the SOP's for the department, attended various training programs and conducted many to enhance new skills among the pre opening members of the hotel.Leela Palace Kempenski, first hotel of the group in.

Established the concierge services at Taj Lake Palace, Udaipur. Trained under Maurice Dancer, chef concierge at The Pierre New York.

Joined as F & B Supervisor at Taj Lake Palace, worked in close with the F & B Manager Mr. Pranav Patel and F & B Director Mr. Vikram Aditya Singh to lay down new procedure and standards. Reopened the Jharokha - the All day dinning restaurant in year 2005.Moved to Concierge in July 2006 and started the services for the first time at the Palace, established.

Worked closely with the opening team members of the hotel and was a part of all the process being laid for the various F & B outlet. Got a first hand exposure to work in all the outlets of the hotel.

Kolkata

Detailed work orientation of all major departments of the hotel, with specialization in F & B.

Bachelor'S Degree, Hotel/Motel Administration/Management, A

Bachelor'S Degree, Hospitality Management

Graduated from the College

Bachelor Of Arts - Ba, Hotel, Motel, And Restaurant Management

!2Th Standard, Business/Commerce, General, 2Nd

10+2, Commerce, Maths, I

Activities and Societies: Part od Social Service camp, NCC and Scout.Studied all the core subjects till 10th standard and selected.