Based in the Digital Education Office, I work to develop, implement, maintain, support and coordinate the delivery of online and blended modules as part of a transformation of the pedagogical approach in our Postgraduate programmes. Collaborating closely with academic and administrative teams, I provide advice, guidance, expertise and training in the use of digital technologies to enhance the quality of teaching, learning and assessment.

As a Learning Technologist I worked to promote, support and progress the embedding of Technology Enhanced Learning (TEL) across LIPA's portfolio of HE courses. I supported teaching staff to make effective use of our digital learning platforms (Moodle, Turnitin and Microsoft Teams) as well as encouraged the use of Digital Video Recording tools (Panopto) to deliver pedagogically effective blended learning provision across LIPA's teaching portfolio.

Responsible for liaising with academic staff to design and author content for online and blended courses. Developed engaging online learning packages using Articulate 360 software. Produced video and audio materials for teaching using Adobe Creative Cloud software. Worked to develop staff skills around effective learning design and delivery, as well as providing support to students in the use of technology at LSTM.

My role involved supporting the use of Technology Enhanced Learning (TEL) across a range of online programmes delivered by the University of Liverpool, as well as the use of the University's Virtual Learning Environment. I was involved in the development of on-line course materials and video/audio capture and editing. I dealt with staff and students, assisting in the use of technology to support learning and teaching activities, AV equipment. I was regularly involved in development of training and support materials, and liaised with central service teams as well as external groups with responsibility for TEL.

Worked with accuracy and attention to detail preparing exam rooms and examination materials to examiners, ensuring that all paperwork is completed and returned at the end of the day, maintaining strict standards of document security and confidentiality. I was also responsible for supervising a team of test day assistants and ushers.

Provided a high level of secretarial support and administrative expertise to all staff in the Educational Development Division and the eLearning Unit. Responsible for maintaining and updating bespoke booking system for Educational Development Division sessions. Provided information about programmes and events, registered new students and logged assignment submissions. Maintained effective databases and other information for use by the team in reporting to the University and other stakeholders. Supported the Head of Division in preparing reports by providing data as appropriate.Worked on a number of projects, including:Content development for MOOCs (massive open online courses)Organising the annual Learning and Teaching Conference (2013-2015)

Undertook a variety of tasks including applicant registration, document verification, preparation of test administration/equipment as well as responding to queries, supporting for examiners, invigilators and clerical markers during the test day.

Worked in a busy student shop, bar and cafe serving customers and managing the stock. Developed interpersonal and promotional skills, creative thinking, financial awareness as well as the ability to prioritise workload, work fast and efficiently whilst under pressure.

Provided support and advice to international students. Assisted students with all aspects of registration, fee payments and student life. Communicated with students face to face, via e-mail and over the phone. Other responsibilities included: verifying visa documentation and ensuring all paperwork is processed according to the UK Border Agency and University regulations and guidelines.

Worked in a shop serving customers, identifying their needs, providing assistance as needed, closing sales and arranging payment. Other duties included: driving sales, delivery processing and stock replenishment, handling cash, operating the till.