Varun Kumar Email & Phone Number

Hi, I’m Varun Kumar —a seasoned product leader with 18+ years of experience driving innovation, growth, and transformation across industries, including Fintech, E-commerce, Retail, Supply Chain & Logistics, Financial Services, and Telecom. I specialize in building and scaling B2B, B2C, and B2B2C products, building and managing high-performing product teams, transforming businesses, and leading cross-functional teams to solve complex customer challenges while capturing new market opportunities.I bring deep expertise across the entire product lifecycle—from crafting long-term vision and strategy to executing tactical work, including discovery, roadmap execution, and continuous improvement. Passionate about delivering data-driven, customer-centric solutions, I align products with business objectives while leveraging emerging technologies such as AI, Machine Learning, and advanced analytics to stay ahead of industry trends.Some career highlights include:*Launching a B2B2C SaaS garment subscription platform at CaaStle Inc., scaling ARR from $10M to $50M in just five years.*Developing the first enterprise-grade SaaS subscription billing platform at Aria Systems, driving ARR to over $33M.*Led the modernization of Flexport's Marketplace and Financial platform, launching key functionalities across core products, including Procurement, Invoicing, Billing, Unified Sub-Ledger, and Cost Capture. Further, enhanced operational efficiency and reduced cost and revenue leakages by $30M.*Conceived and launched a retail commerce platform for telecommunications stores, generating $20M in new revenue.Currently, at Erie Insurance Group, I lead the Data and Analytics platform, focusing on:*Building innovative data products and a Data as a Service (DaaS) platform to streamline insights, enable self-service analytics, and drive data-driven decision-making.*Enhancing customer experience by leveraging behavioral analytics, implementing customer data platform (CDP), and optimizing customer journeys across multiple channels using journey analytics.*Successfully delivered the modernization of highly integrated Erie’s billing and payments platform.Core Competencies:AI/ML, Gen-AI, Data as a Service (DaaS), Product Vision & Strategy, Product Management, 0-1 Product Development, Subscription Billing, Payments, Supply Chain and Logistics, Fintech, Customer Experience (CX), Data Analysis, SaaS, Cloud, Cross-Functional Leadership, UX Design, Agile, CRM, CCaaS, and Digital Transformation.