Vasudeva Akula, Ph.D.

Vasudeva Akula, Ph.D. Email and Phone Number

Co-Founder @ VOZIQ AI, Subscription Customer Retention & Lifetime Value Growth @ VOZIQ AI
Ashburn, VA, US
Vasudeva Akula, Ph.D.'s Location
Ashburn, Virginia, United States, United States
Vasudeva Akula, Ph.D.'s Contact Details

Vasudeva Akula, Ph.D. work email

Vasudeva Akula, Ph.D. personal email

About Vasudeva Akula, Ph.D.

Results driven professional with six-sigma black belt and 25+ years of consistent record in developing innovative solutions and leading complex projects with multi-million dollar ROI. Extensive experience in assessing business and IT needs, developing strategic solutions to drive revenue, operational efficiency and customer satisfaction using continuous improvement/six sigma approaches. Skilled communicator, and program director; able to direct multiple tasks effectively and establish key relationships with customers and partners to accomplish desired goals. Ph.D. in Information Technology, with a focus on business-oriented performance improvement. Published author and presenter on customer & business analytics, workload characterization, benchmarking, and performance improvement of contact center, self-service and e-commerce solutions.Specialties: • Customer Retention, Customer Experience, Cost Reduction Predictive Models• Structured & Unstructured Data Analytics (Speech & Text)• Business Intelligence & Customer Intelligence• Cost Reduction & Performance Enhancement• Technology Needs Assessments & Strategic Solutions • Customer & Partner Relationship Management• IVR, ASR and Contact Center Expertise • Six Sigma & SDLC Methodologies • Team Training, Mentoring & Leadership

Vasudeva Akula, Ph.D.'s Current Company Details
VOZIQ AI

Voziq Ai

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Co-Founder @ VOZIQ AI, Subscription Customer Retention & Lifetime Value Growth
Ashburn, VA, US
Website:
voziq.com
Employees:
98
Vasudeva Akula, Ph.D. Work Experience Details
  • Voziq Ai
    Voziq Ai
    Ashburn, Va, Us
    View
  • Voziq Ai
    Co-Founder | Chief Data Scientist
    Voziq Ai Oct 2013 - Present
    Reston, Va, Us
    VOZIQ provides an AI/ML driven cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk very early in the life-cycle. The solution leverages the combined power of machine learning and text analytics to uncover actionable insights from all available structured, unstructured and time-series data sources, and drives proactive retention actions through marketing and contact center channels. Learn more at https://voziq.ai
    View
  • Adt Security Services
    Practice Lead, Customer Interaction Analytics
    Adt Security Services Jun 2012 - Sep 2015
    Boca Raton, Florida, Us
    View
  • Nice Systems
    Director, Global Business Enablement, Nice Global Services
    Nice Systems Oct 2007 - Jun 2012
    Hoboken, New Jersey, Us
    View
  • Convergys
    Technical Consultant, Speech Science, Global Custom Development Services
    Convergys Jun 1997 - Sep 2007

Vasudeva Akula, Ph.D. Skills

Business Intelligence Integration Strategy Analytics Management Saas Sdlc Management Consulting Enterprise Software Leadership Consulting Call Centers Change Management E Commerce Analysis Team Building Crm Cloud Computing Pre Sales Ivr Business Development Professional Services Business Analysis Vendor Management Product Management Business Process Improvement Program Management Technology Needs Analysis Entrepreneurship Start Ups Big Data Six Sigma It Strategy Enterprise Architecture Solution Architecture Software Project Management Outsourcing Software Development Life Cycle Strategic Partnerships Customer Experience Management Social Media Web Analytics Predictive Analytics Customer Loyalty Text Analytics Speech Analytics Customer Retention Artificial Intelligence Machine Learning Customer Intelligence Net Promoter Score Customer Experience Transformation

Vasudeva Akula, Ph.D. Education Details

  • George Mason University
    George Mason University
    Information Technology
  • George Mason University
    George Mason University
    Computer Science
  • Jawaharlal Nehru Technological University
    Jawaharlal Nehru Technological University
    Computer Science

Frequently Asked Questions about Vasudeva Akula, Ph.D.

What company does Vasudeva Akula, Ph.D. work for?

Vasudeva Akula, Ph.D. works for Voziq Ai

What is Vasudeva Akula, Ph.D.'s role at the current company?

Vasudeva Akula, Ph.D.'s current role is Co-Founder @ VOZIQ AI, Subscription Customer Retention & Lifetime Value Growth.

What is Vasudeva Akula, Ph.D.'s email address?

Vasudeva Akula, Ph.D.'s email address is va****@****ail.com

What is Vasudeva Akula, Ph.D.'s direct phone number?

Vasudeva Akula, Ph.D.'s direct phone number is +170372*****

What schools did Vasudeva Akula, Ph.D. attend?

Vasudeva Akula, Ph.D. attended George Mason University, George Mason University, Jawaharlal Nehru Technological University.

What skills is Vasudeva Akula, Ph.D. known for?

Vasudeva Akula, Ph.D. has skills like Business Intelligence, Integration, Strategy, Analytics, Management, Saas, Sdlc, Management Consulting, Enterprise Software, Leadership, Consulting, Call Centers.

Who are Vasudeva Akula, Ph.D.'s colleagues?

Vasudeva Akula, Ph.D.'s colleagues are Durga Rao K, Ravi Kishore, Pravalika Karri, Himanshu Bhujbal, Charishma Maradapu, Chithra Koona, Battula Geetha.

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