Val Evans Email & Phone Number

Uxbridge

Developing training simulations for Fujitsu and Healthcare At Home (HAH).

Various Locations

SGN - one to one training on upgrade from Windows XP to Windows 7.Oracle - development of Captivate lessons.

Leamington Spa

Review existing CRM training material to assess upgrade requirements.

London, United Kingdom

Developing simulations on TTKF - Ziggo. Trainer/Developer on HR BI/BW - Lloyds Bank.Trainer/Floorwalker for upgrade from Lotus Notes to Outlook 2010.

Creating uPerform simulations and PowerPoint presentationsfor Campaign, Lead and Case Management training on the Guanxi project.

Brentford

Develop the FLOW project training documentation

Uxbridge

Order to Cash. Developed procedure guides and helpcards on invoice processing, meter reading. Classroom trainer for contract management.

London, United Kingdom

EBRD - ESS/MSS Leave and overtime requests, training, appraisals and compensation management

Birmingham, United Kingdom

Onstream (National Grid) Developing e-learning on TT Knowledge force using Click Software and Hand Held Terminals.

Electrolux Developing training material. E-Learning using uPerform. Train the Trainer (TTT)

BP - Developing Customer Service training material on PowerPoint, Word and developed UPK scripts.

Created and trained European Reseller Account Managers course which included recording partner activities, creating proposals in the partner portal, approving non standard pricing requests, query management, business partner accreditation and certification management. Trained colleagues (TTT) for European roll out of the Reseller Account Managers.

Developed standards and guidelines for project training materialCreated and trained SAP CRM Sales Leads & Opportunity Management classroom courses and SAP HR Training and Event Management courseTrained HR employees on Personnel Administration (PA)Trained senior sales executives and directors in Business Warehouse (BW) reporting for Managers via the SAP.

GSK - Manugistics project trainer (virtual training), global projectPrinces Foods - On-demand SAP upgrade developer Intec Billing - Organised e-learning/SAP training solutionBAA scripted OnDemand training for Oracle HR transactions

Thistle Hotels - classroom training SAP Managers Self Service Trainer (MSS)Britvic - SAP floorwalker/trainer for Warehouse Management (WM), Inventory Management (IM) including RF scanners Britvic - One to one training of WM/IM/SD to warehouse personnelValidate training for SAP 4.7 implementation

Organised and trained end user's on SAP HR Employee Self Service Developed training course for new Hand Held TerminalsPlanned and scheduled training for SAP HR MSS and Hand Held Terminal rolloutAssist with development of training materialTraining & Development Coordinator Australia Jan 2004 - Jun 2004Supervised local Training CoordinatorDeveloped training.

Project managed integration of 6,000 customer accounts from Xemplar Ltd into Apple Computer UK SAP Sales & Distribution module.Managed integration of technical, customer relations and credit control employees from Xemplar Ltd and Apple Computer UK into a cohesive team. This involved reviewing service levels, managing customer issues, ensuring accurate and.

Responsible for the financial and operational issues for direct dealersManaged a team of 3 including one credit controllerSpecific achievementsThe team contributed towards reducing the accounts receivable balance from £1m to £100K within 6 months

Change managed the implementation of SAP for UK order managementPresented to and trained European SAP Subject Matter Experts on SAP