Valeria Lopez Email & Phone Number

Pleasant Prairie, Wi, Us

Pleasant Prairie, Wi, Us

• Fulfill clients’ hiring requirements by executing full-cycle recruitment processes• Conduct professional screening and interviewing to potential candidates to ensure quality hires• Manage high-volume requisitions efficiently and followed the requisition creation process by adequately using necessary software (HRIS and ATS)• Consistently achieve weekly recruitment targets and maintain accurate, up-to-date metrics in databases• Develop strong partnerships with hiring managers and their teams to ensure an efficient recruitment process

• Executed new hire orientation and training bye supporting the entire recruiting process• Delivered bilingual HR guidance to all talents• Supervised and mentored 65+ temporary talents; addressed concerns promptly• Ensured the accuracy of talent information in Kelly’s database; managed portfolios with confidentiality• Utilized UKG, VMS, Kronos, Oracle, KSN, and Bullhorn to manage employee portfolios• Conducted weekly meetings and generated reports to meet client satisfaction and objectives• Enhanced relationships with Arvato’s HR team to develop retention strategies and reduce turnover rate• Thrived in a fast-paced warehouse environment while maintaining a customer-focused approach• Provided comprehensive HR and administrative support for Kelly and Arvato teams

Kenosha, Wisconsin

• Surpassed expectations and quantitative metrics for customer satisfaction and inquiry volume• Managed an average of 50+ customer inquiries by telephone daily, achieving a 95% customer satisfaction rate• Effectively marketed products and assisted customers with purchase decisions• Collaborated with team members to ensure each customer received comprehensive support• Resolved customer issues by communicating and identifying satisfactory solutions

Kenosha, Wisconsin

Bachelor Of Arts - Ba, Business Administration And Management, Spanish

Education record